Administrative Assistant Reception

Administrative Assistant Reception

100% Onsite in Boston, MA

The Administrative Assistant is the face of American Tower. Key responsibilities include greeting all guests and notifying employees of their arrival, professionally managing the main corporate telephone line effectively, and handling the appearance and tidiness of all common areas of the administrator’s floor. Internal customer service is a key part of this role.

• Professionally manage all incoming calls by answering them promptly and ensuring that the caller is directed appropriately.
• Greet guests in a professional, courteous manner.
• Open visitor and common areas upon arrival to the office (e.g., turn on lights, deliver newspapers, organize kitchens and conference rooms).
• Manage visitor and office maintenance requests through the building's online system and follow through with those requests.
• Track and order general office supplies and supplies for office equipment.
• Place service calls on office equipment and monitor repair status.
• Serve as point of contact for office vendors; track, obtain necessary approvals, and process for payment all office management related invoices.
• Sort and distribute office mail, faxes, and handle packages.
• Maintain a clean appearance in the main common areas (e.g., lobby, kitchens, supply rooms, and conference rooms).
• Assist office manager and Executive Assistants with event planning and board meetings.
• Handle certain administrative and overflow support assignments for assigned SVP or manager, including expense report handling or as otherwise needed and approved by manager.

• 1-2 years of Office Management Experience
• General knowledge of Microsoft Office
• Strong written and oral communication skills
• Experience with Oracle is nice to have
• Experience with phone support
• Strong organizational skills

This is a Contract to Hire position based out of Boston, MA.

The pay range for this position is $29.17 - $29.17/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include:

• Medical, dental & vision
• Critical Illness, Accident and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Boston, MA.

This position is anticipated to close on Jun 19, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.