Administrative Assistant

Engagement Type

Contract

• North Quincy Computer Lab
  • 7:00 AM-3:00 PM – Monday, Wednesday, Friday
  • 6:00 AM-2:00 PM – Tuesday, Wednesday
  • 7:00 PM-3:00 AM – once per week, rotating between Tuesday and Thursday
  • Proctor site operations include primarily daytime coverage, with occasional overnight sessions. To avoid unsafe rest gaps while offering contractors the opportunity to achieve a full work week, overnight coverage may be scheduled for split shifts or partial day assignments on adjacent days. Overnight coverage may be met through rotational scheduling among contractors and/or support from permanent staff and is not guaranteed to occur weekly for any individual contractor.

• North Quincy Computer Lab (Primary Location) – 200 Newport Ave, Quincy, MA 02171
• Heavy Rail Training School – 275 Dorchester Ave, Building 15-72 South Boston, MA 02127
• South Station Training School – 700 Atlantic Ave, Boston, MA 02111
• Bus Training School – 32 Alford St. Bld. #12 Charlestown, MA 02129
• Light Rail Training School – 331 Grove St, Auburndale, MA 02466

• Test Proctor and Test Site Point of Contact
  • Greet and check in employees arriving for scheduled testing sessions.
  • Verify employee identity and eligibility to take the assigned test.
  • Assign tests through the learning management system and ensure proper access.
  • Provide basic instructions to employees on test procedures and rules.
  • Monitor the testing environment to ensure compliance with test guidelines.
  • Enforce policies to prevent cheating or use of unauthorized materials.
  • Troubleshoot minor technical issues related to test access or login.
  • Maintain a quiet, orderly, and distraction‑free testing environment.
  • Report any irregularities or misconduct to the appropriate supervisor.
• Administrative Support
  • Exceptional organizational skills and ability to work in a paperless environment.
  • Strong computer skills, with proficiency in Excel.
  • Inputting data from paper documents into digital spreadsheets and databases.
  • Assist with special projects requiring large amounts of data entry.
  • Operate common office equipment such as scanners and printers.
  • Organize and archive records and documents.
  • Search for and investigate information contained in files.
  • Process requests for files and data.
  • Provide ad‑hoc data entry support across departments.
  • Evaluate workflow and redesign processes to meet office needs.
  • Perform related duties and projects as assigned.
  • Proactive and able to work independently.
  • Adhere to MBTA rules, regulations, collective bargaining agreements (if applicable) and policies, including EEO, anti‑discrimination, anti‑harassment, and anti‑retaliation policies.

• Exceptional organizational skills and ability to work in a paperless environment.
• Proficient computer skills, including strong Excel proficiency.
• Experience with data entry and database management.
• Ability to assist with large data‑intensive projects.
• Knowledge of office equipment such as scanners and printers.
• Experience evaluating workflow and redesigning processes to meet office needs.
• Independent, proactive work style.
• Adherence to MBTA policies, including EEO, anti‑discrimination, anti‑harassment, and anti‑retaliation policies.