People & Culture Intern - InterContinental Boston

Hotel: IC - Boston (BOSHA), 510 Atlantic Ave, 02210

A landmark of luxury and sophistication, Inter Continental® Boston graces the city's historic waterfront, earning accolades such as ‘Best Hotels in the World’ by Condé Nast Traveler. With 424 elegantly modern accommodations, stunning panoramic views, a Forbes Travel Guide Four-Star Spa & Fitness Club, 32,000 square feet of premier event space, and globally inspired culinary experiences, we set the standard for luxury hospitality in New England.

In this role you will provide valuable support in carrying out day‑to‑day People + Culture activities. Expect multiple internal guest‑facing interactions per day as you field questions from the hotel's line staff.

The internship will be working full‑time May through September and part‑time off‑season (September thru May)

Every day is different but mostly you'll

• Complete and/or coordinate activities related to assigned projects; assist in establishing project timetables, action steps and status updates; follow‑up, as appropriate, to ensure timely execution to meet established deadlines.
• Assist with the preparation of New Colleague Orientation, online and in‑person training sessions, and colleague experience programs or events.
• Meet with new colleagues to review new hire paperwork for accuracy and completeness.
• Distribute information and forms to colleagues.
• Prepare a variety of correspondence, reports, and/or presentations which may include:
  • Gathering and summarizing information from various sources
  • Analysis and summary of data
  • Creating spreadsheets, charts, and/or graphics
  • Entering, retrieving and/or manipulating data within software programs or databases
• Organize and expedite flow of work; follow‑up on pending matters; communicate and interpret instructions; and communicate information to staff in manager’s absence.
• Coordinate telephone/conference calls and incoming mail; set up and maintain filing systems, etc. Maintain an organized, clean, and professional work area.
• Identify and assist in planning for the purchasing of supplies, equipment, facilities and services necessary to maintain an efficient office.
• Assist in maintaining and updating colleague records and files (including personnel forms and files, leave of absence forms and files, worker’s compensation files, updating OSHA 300 logs, etc.)

Must be an active student in a degree program. Those with an HR‑, business‑, or hospitality‑related focus will receive priority consideration.

Candidates with knowledge in languages other than English are highly desired as we are a diverse workforce with large Cantonese-, Mandarin-, and Spanish‑speaking populations.

Prior experience in a similar function is a plus.

This role also requires you to be the following:

• Friendly – lead with a smile and be eager to please the team.
• Organized – you will come across a lot of paper. Help us get it together!
• Literate – you’ll need a good grasp of reading, writing and basic math.
• Flexible – weekend and holiday shifts can be part of the job when celebrating our team.
• Integrity – you'll come across a lot of information and it's expected you will keep it all confidential.
• Articulate – a great communicator, you’ll be warm, welcoming and easy to talk to.
• Strong – sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue‑based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• EEO Is The Law – IHG Hotels & Resorts is an Equal Opportunity Employer. Minorities, Women, Protected Veterans, Disabled, and members of the LGBTQ+ community are all welcome.