Executive Assistant

Position Responsibilities

• Within established guidelines, relieves executive and team of detailed and advanced administrative duties and personally takes action whenever possible.
• Manages projects as assigned and ensures accurate and timely completion of tasks.
• Communicates information to and from the executive and team from a wide range of internal and external contacts.
• Delegates staff implementation of commitments made by the executive and team and updates the executive and team on progress.
• Gathers, assembles and analyzes highly confidential and sensitive information and data from a wide variety of sources and prepares reports and memoranda, making recommendations regarding changes and solutions to issues or problems.
• Prioritizes telephone calls and meeting requests, personally responding whenever possible using judgment on potentially urgent matters.
• Prioritizes and summarizes contents of incoming materials (mail, reports, government notifications, articles, competitor packages), requiring knowledge of operations and an understanding of pertinent individuals, protocols, actions required, timelines, signature authority required, compliance and regulatory mandates.
• Composes correspondence and documents of a highly confidential nature.
• Maintains file records for the executive and/or officer.
• Schedules meetings and prepares agendas.
• Regularly interacts with board and committee members, other internal and external executives to obtain and furnish information.
• Uses various applications to produce reports, spreadsheets, presentations and other documents.
• Generally, plans, organizes and schedules own work.
• Arranges and coordinates travel and meeting schedules, including travel agendas, meeting schedules and details involving foreign travel such as entry papers, currency, passports and visas.
• Handles significant corporate and regulatory matters.
• Completes expense reports and maintains detailed records of expenses.
• Follows up with billing related matters or expense charge discrepancies.
• Logs expense and entertainment information.
• Performs other duties as assigned, such as taking minutes of meetings or other administrative functions to support departmental meetings.

• Works with others to ensure efficiency of the administrative and support functions.
• May oversee or collaborate on special projects or initiatives.

• Bachelor’s degree preferred.
• High School diploma and advanced secretarial certificate.
• 7 plus years of related secretarial or administrative assistant experience.
• 5 – 7 years of related experience.
• Proficiency in all MS Office applications.
• Broad understanding of the organization’s policies and practices.

• Activity Coordination
• Business Partnering
• Prioritization
• Service Delivery Effectiveness
• Troubleshooting / Technical Support

• Prioritizing meetings, calls and situations for executive review.
• Improving administrative business practices to increase effectiveness.

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

Referenced Salary

Location:

Boston, Massachusetts

Working Arrangement:
Hybrid

Salary range: $53,250.00 USD – $88,750.00 USD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience and education/training. If you are applying for this role outside of the primary location, please contact  for the salary range for your location.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short‑ and long‑term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible…