Sr Manager, Reception and Operations

Sr Manager, Reception and Operations

Servier in the U.S. is a Boston-based, commercial-stage biopharmaceutical company launched by Servier Group in 2018. As a privately held organization, Servier is uniquely positioned to advance cutting-edge science, tackle underserved therapeutic areas and make patients the focus of every strategic decision.

Role Summary

The Senior Operations Manager plays a pivotal role in overseeing the day-to-day operations of Servier's Corporate Office and ensures all onsite operations run efficiently. Reporting to the Director, Office Management this position will be responsible for managing the execution of onsite events, overseeing the reception team and office services. This role focuses heavily on creating a welcoming office environment for employees and external visitors.

Primary Responsibilities

• Oversee daily operations of corporate office in Seaport, including management of the reception team
• Manage soft services for corporate office and ensure facility is well managed for employees, global visitors and external business partners
• Oversee onsite event program: evening receptions, onsite leadership events, Town Halls and other employee-wide company events
• Responsible for onsite execution of Executive Committee meetings, board meetings, and other critical meetings as assigned by Director, Office Management
• Manage conference room usage and desk allocation to ensure office runs efficiently during high attendance weeks
• Serve as deputy to Director, Office Management in any building security or facilities related matters in their absence

Education and Required Skills

• 5-7+ years of experience in hospitality industry, corporate services or workplace services
• 2+ years of people management experience, ability to manage and mentor early career individuals
• Experience planning and executing small- and large-scale events in a hotel or office setting
• Experience managing relationships with external vendors, building management and internal stakeholders at all levels
• Strong interpersonal skills, can-do attitude, and ability to operate as part of a team
• Bachelor's degree or equivalent experience
• Proficient in Microsoft PowerPoint, Excel, Outlook

Travel and Location

Minimal travel required Onsite presence in Boston Seaport office, Monday through Friday with hours flexing to support business needs Role requires evening hours for onsite events

Candidate Profile

Servier is committed to modeling diversity, equity, and inclusion within the industry. We are dedicated to fostering an environment that maintains equitable treatment for all and we welcome applicants who are passionate, committed, and innovative individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Salary Range

$145,000-$166,000. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Employees in this position are also eligible for Short-Term and Long-Term incentive programs. Servier also offers a competitive and comprehensive benefits package that includes benefits such as medical, dental, vision, flexible time off (Servier provides unlimited sick time and flex time, and does not accrue time off), 401(k), life and disability insurance, recognition programs among other great benefits (all benefits are subject to eligibility requirements).