Front Desk Coordinator Boston, MA

Front Desk Coordinator

We are looking for a Front Desk Coordinator to serve as the first point of contact for visitors and callers. This contract position is ideal for someone who brings strong organization and a service-focused approach to daily front office operations. The role supports administrative activities, maintains accurate records, and helps create a welcoming and efficient environment within a real estate and property setting.

Responsibilities:

• Welcome guests, tenants, and vendors with a courteous and detail-oriented approach while directing them to the appropriate contact or area.
• Manage a multi-line phone system, screen incoming calls, and route messages promptly to support smooth communication across the office.
• Provide front desk and concierge-style assistance by responding to routine inquiries and helping coordinate day-to-day visitor needs.
• Perform data entry tasks with accuracy, keeping internal records current and organized for easy access by the team.
• Maintain digital and physical filing systems to ensure documents are properly stored, tracked, and retrievable when needed.
• Prepare, update, and format routine correspondence, reports, and office documents using Microsoft Word, Excel, and Outlook.
• Support general administrative activities such as scheduling, mailbox monitoring, and follow-up on front office requests.
• Contribute to a positive customer experience by handling interactions with discretion and strong interpersonal judgment.