Sr. Administrative Manager

Join the Mass General Brigham Cancer Institute (MGB CI) Surgical Services team as a Senior Administrative Manager. This impactful leadership role oversees the administrative and operational functions that support a high-performing surgical oncology program. Working closely with clinical and organizational leaders, the Senior Administrative Manager drives operational excellence, enhances patient access and experience, and leads strategic initiatives that support quality, growth, and innovation.

This is an exciting opportunity to help shape the future of cancer care while contributing to the mission of one of the nation's leading healthcare organizations.

• Develop and implement strategic administrative policies and procedures to improve efficiency and effectiveness.
• Oversee daily administrative operations, ensuring seamless coordination across departments.
• Manage the administrative support functions, including scheduling, correspondence, and record-keeping.
• Supervise, mentor, and support administrative staff, including hiring, training, and performance evaluations.
• Ensure compliance with healthcare regulations, hospital policies, and accreditation standards.
• Enhance patient and visitor experience by ensuring high standards of service in all administrative functions.

Bachelor's Degree required

Master's Degree preferred

Can this role accept experience in lieu of a degree? No

5-7 years administrative experience in a healthcare setting required

3-5 years experience in a management or leadership role required

• Proven leadership and strategic management capabilities.
• Excellent organizational and problem‑solving skills.
• Advanced proficiency in office software (e.g., Microsoft Office Suite) and electronic health records (EHR) systems.
• Exceptional communication, interpersonal, and negotiation skills.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Strong analytical skills and the ability to manage complex projects and initiatives.

The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.