Site Coordinator

Site Coordinator

Accountable for daily operations of a solo‑person site. Responsible for performing the contracted office services including copy services, courier services, managed print services, hospitality, imaging and mail services.

• Operate the daily mail room, copy center, or scanning facility.
• Operate office equipment such as PCs, copiers, multifunction devices, imaging & mail.
• Perform courier services, reception services, switchboard operations, shipping & receiving, delivery and processing of mail.
• Handle formal customer contact daily.
• Implement and manage RICOH Service Excellence programs.
• Operate equipment and software efficiently to meet service‑level agreements.
• Achieve profitability by effectively utilizing company materials and supplies.
• Maintain routine functions: create/completed work orders, monitor contractors, perform inspections, report facility‑related issues, and provide support as required.
• Interact with contracted vendors, facility management and occupants.
• Maintain office‑supply inventory re‑ordering.
• Coordinate conference‑room and A/V equipment resource management.
• Maintain positive internal working relationships with all department employees by communicating professionally.
• Collect and provide data to leadership and customers, including monthly reports.
• Ensure financial responsibilities are met.
• Perform other duties as assigned.

• High school diploma or GED required.
• 1 year of experience in a related B2B and/or technical field.
• 1 year of customer‑facing work experience required.
• Demonstrated knowledge and understanding of technology.

• Tactical thought processing.
• Ability to present to a small group.
• Moderate problem‑solving skills.
• Basic customer service skills.
• Basic technical aptitude.
• Basic written and verbal communication skills.

• Typical office environment with adequate lighting, ventilation, and normal temperature and noise levels.
• Work assignments are diversified, requiring interpretation and application of complex material, data, and instruction.
• Some physical effort required; may involve walking, standing, bending, reaching, lifting or carrying objects up to 50 lbs.
• Moderate dexterity needed, with regular use of basic skills such as calculator, keyboard, hand tools, eye/hand coordination.

• Job Identification: 7762
• Job Category:
  Service Delivery
• Posting Date:
• Degree Level: High School Graduate
• Job Schedule:
  
  Full time
• Location:
  
  Boston, MA, United States
• Salary Range: $17.69 - $22.00 per hour
• Driving Requirements:
  Non‑driver