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Records and Information Management Specialist

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Veterans Benefits Administration
Full Time position
Listed on 2026-07-11
Job specializations:
  • Administrative/Clerical
    Government Administration, Clerical
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Records and Information Management Specialist.

Responsibilities

  • Develop and implement facility policies and procedures in accordance with VA and VBA policy, National Archives and Records Administration (NARA), and other applicable federal laws and regulations.
  • Coordinate records management functions with Records Management Technicians, business lines, and management, ensuring departing employees do not remove federal records from facility custody.
  • Maintain a thorough working knowledge of VA/VBA Systems of Records, VA/VBA privacy policy, Freedom of Information Act, Office of Management and Budget, NARA, and other federal laws and regulations.
  • Conduct frequent sampling and spot checks to ensure compliance with station shredding policies.
  • Maintain the facilities master file inventory and file plan, ensuring all records are included; review and audit business line records for compliance with Information Lifecycle requirements and present findings to facility leadership for corrective action.
  • Work with the COOP Coordinator and management to develop and maintain a records‑focused disaster preparedness and business continuity program, identifying, inventorying, and protecting vital records to support essential functions during emergencies.
  • Research and analyze data to respond to information requests, preparing FOIA release packages, reviewing appeals of FOIA denials, and recommending final release decisions; serve as a liaison to external customers to clarify and resolve issues.
  • Manage privacy policies and processes, reviewing sensitive records to prevent unwarranted disclosures and ensuring alignment with Privacy Act requirements; coordinate with internal partners and represent the agency on privacy‑related issues, assess privacy risks across programs and technologies, and deliver Privacy Act training.
Work Schedule

Full time, Monday through Friday 8:00 am–4:30 pm.

Conditions of Employment
  • 1‑year probationary period; employment will be terminated unless certification is received that continued employment advances the public interest.
  • U.S. citizen required; selective service registration required for males born after 12/31/1959.
  • Subject to background/security investigation.
  • Selected applicants will complete an online onboarding process; acceptable identification forms required.
  • Driver's licenses or state‑issued identification cards that are not REAL  cannot be accepted effective May 7 2025.
Qualifications

Applicants must meet all requirements by the closing date, 07/08/2026.

  • Time‑in‑Grade Requirement
    For a GS‑11 position, applicants must have served 52 weeks at the GS‑09 level.
  • Specialized Experience
    One (1) year of specialized experience equivalent to at least the GS‑09 level in the normal line of progression for the occupation, including developing and maintaining records management and privacy programs, conducting studies, ensuring protection of sensitive information, and planning and managing a records management program with training on privacy laws.
  • Education Substitution
    Applicants may substitute education for experience: a Ph.D. or equivalent doctoral degree (transcripts required) or three full years of progressively higher‑level graduate education leading to such a degree or LL.M, if related (transcripts required).
  • Combining Education & Experience
    Experience and education can be combined to total 100% of the requirement.
  • Physical Requirements
    Job involves considerable walking, standing, bending, occasional lifting (≈35 lb). May involve operating shredders; as the agency transitions to electronic processing, equivalent electronic demands apply.
Physical Requirements

The work involves considerable walking, standing, and bending in searching various file locations. There is occasional lifting and carrying of items such as records boxes averaging 35 pounds, claims folders, and shred envelopes. May involve the operation and maintenance of shred receptacles and/or shredders. While VBA continues transitioning to an electronic claims processing environment, the incumbent will perform the electronic equivalent of the physical demands listed above, as system capabilities permit (e.g., reviewing and approving the removal of documents marked for disposition in the electronic environment).

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