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Patient & Scheduling Navigator

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Boston Children’s Hospital
Full Time position
Listed on 2026-07-14
Job specializations:
  • Administrative/Clerical
    Healthcare Administration
  • Healthcare
    Healthcare Administration
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below
Position: Patient Experience & Scheduling Navigator

Boston Children’s Hospital is seeking an Administrative Operations professional to support the Med surge ICU by coordinating services, scheduling patients, and delivering excellent customer service to patients and families. The role emphasizes process improvement and cross-team collaboration.

Responsibilities include handling patient encounters, authorizations, messages, triage, and routine clerical tasks, with a 12:30–9pm swing shift.

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