Advancement Operations Associate

Job Description:

Title: Advancement Operations Associate

Unit: Non-union

Department: Advancement

Reports to: Assistant Director, Alumni Engagement, and Donor Stewardship

Schedule: Monday-Friday, 9:00 a.m.

-5:00 p.m. (some evenings)

Date: July 2026

Position Summary

The Advancement Operations Associate provides critical administrative, operational, and data management support to the Division of Institutional Advancement. This role ensures the integrity of advancement systems, supports efficient workflows, and contributes to the successful execution of fundraising, alumni engagement, and donor stewardship activities.

The Advancement Operations Associate plays a key role in maintaining accurate data, supporting donor relations, and enabling a high-performing advancement infrastructure that drives institutional growth and impact.

• Maintain and update donor and alumni records within the College's CRM/database, ensuring accuracy, completeness, and data integrity.
• Perform routine data audits and support data quality initiatives to ensure reliable reporting and analysis.
• Assist with database queries, reports, and data pulls to support advancement activities.

• Process gifts in a timely and accurate manner, ensuring proper documentation and compliance with institutional policies.
• Generate donor acknowledgment letters, receipts, and stewardship communications.
• Support tracking of donor contributions and assist with reporting for internal and external stakeholders.

• Provide administrative support to advancement leadership and staff, including scheduling, correspondence, and document preparation.
• Coordinate internal workflows and support day-to-day operations of the Advancement division.
• Assist with preparation of reports, presentations, and materials for meetings and initiatives.

• Assist with planning and execution of advancement and alumni events, including logistics, registration, and on-site coordination.
• Support event follow-up activities, including data entry, reporting, and donor engagement tracking.

• Support advancement reporting, including tracking of fundraising activity, donor engagement, and program outcomes.
• Assist with compliance-related activities, including documentation for grants, audits, and institutional reporting requirements.
• Ensure adherence to data privacy, confidentiality, and institutional policies.

Qualifications

• Associate or bachelor's degree preferred.
• Experience with Raiser's Edge (Blackbaud) or comparable donors and grants management systems required.
• 1-3 years of experience in administrative support, data management, or nonprofit/higher education environments.
• Strong attention to detail and organizational skills.
• Proficiency in Microsoft Office and ability to learn CRM/database systems.

Location: 1234 Columbus Ave, Roxbury Crossings, MA 02120

Hours: 37.5 hours per week

Compensation (Range): $55,00.00-$70,000.00

Anticipated

Start Date:

ASAP

(If benefitted position) Employees of Roxbury Community College are considered employees of the Commonwealth of Massachusetts and receive benefits that include:

• High quality and affordable health insurance through the Commonwealth's Group Insurance Commission (GIC)
• Reasonable Dental and Vision Plans
• Flexible Medical Spending Account and Dependent Care Assistance Account
• Low cost basic and optional life insurance
• Retirement Savings:
  State Employees' Pension or Optional Retirement Program (ORP) and Deferred Compensation 457(b) plan or 403(b).
• 12 paid holidays per year and competitive Sick, Vacation, and Personal Time
• Tuition Benefit for employees and dependents at state colleges and universities
• Short-Term Disability and Extended Illness program participation options offered by AFLAC
• Professional Development and Continuing Education opportunities
• Qualified Employer for Public Service Student Loan Forgiveness Program
• Cell Phone Bill Discounts with Verizon, AT&T, and T-Mobile Cell Phone Carriers
• Access to the Commonwealth's Mass4
  
  You, employee assistance program
• Free employee parking on the Roxbury Campus
• Public Transportation is available to the College via the MBTA Orange Line Roxbury Crossing Station & connecting bus stops, an eight-minute walk to the campus.

All applicants must apply online by submitting

• Cover Letter
• Resume
• Names and contact information for three (3) professional references

Successful applicants will be required to complete a Criminal Offender Record Information (CORI/SORI) request.

After completing all the steps above, please go back into the newly created account and double check that your resume and cover letter uploaded as you intended.

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