Office Services Specialist - On call

Overview

Flexible, supplemental income opportunity as an On-Call Office Services Specialist (Floating) in Boston, MA. Gain hands-on experience in administrative support, mail & shipping, and workplace hospitality.

• Mail & Shipping Support: Process inbound and outbound mail and packages while maintaining accurate chain-of-custody and shipping procedures.
• Print & Reprographics Assistance: Support copy/print production, scanning, imaging, and binding services while ensuring equipment is stocked and functioning.
• Office & Facility Support: Maintain organized office spaces, restock supplies, support meeting room setups, and assist with light maintenance tasks.
• Front Desk & Guest Services: Welcome visitors, manage calls and visitor logs, and provide a professional concierge-style experience for clients and guests.
• Administrative & Client Support: Provide general administrative assistance while delivering exceptional customer service and building strong professional relationships.

• Strong communication and customer service skills
  , with the ability to interact professionally with clients, guests, and team members.
• Proficiency in MS Office and office technology
  , including working knowledge of multifunction devices (MFD).
• Highly organized and able to multitask
  , manage time effectively, and handle multiple responsibilities in a fast-paced environment.
• Ability to work independently and follow shipping/receiving procedures
  , proactively seeking additional tasks during downtime.
• High school diploma (or equivalent) required with 6+ months of work experience preferred.

• Exposed to multiple high-profile client sites
• Autonomy + trust from day one

• Approximately 50% of the time this position requires:
  • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry up to 25 lbs individually and 50 lbs with assistance.
  • Ability to walk, bend, kneel, stand, and/or sit for extended periods.
  • Manual dexterity required for operating office machinery and equipment such as ladders and binding machinery.
  • Specific vision abilities including close vision, distance vision, color differentiation, and brightness matching for MFP color calibration and print requests.

• Travel is an essential part of the Field Services Specialist role and requires reliable transportation.
• Assignments may involve traveling between SPS sites from your home location as needed.
• Travel distance is typically within a 25-mile radius of the assigned region.

This job description is not a comprehensive listing of all activities, duties, or responsibilities and may change at any time with or without notice.