Operations Manager

Job Description:

Berklee College of Music is looking for a proactive, highly organized, and service-oriented Operations Manager to anchor the daily operations of the Music Business/Management Department. This role blends executive administrative support, financial tracking, event coordination, and academic operations into a vibrant, collaborative workspace.

• Provide high-level support to the Chair and Assistant Chair.
• Track the departmental budget, handle purchasing, contracts, invoices, and manage student employees.
• Oversee newsletters, webpage updates, and social media.
• Serve as the initial point of contact for student inquiries regarding degrees and minors.
• Assist with academic scheduling, guide faculty to campus resources, and provide operational support during peak cycles such as registration and graduation.
• Plan and execute workshops and guest speaker series, coordinating travel, venue reservations, and partnering with production staff for A/V execution.

A bachelor’s degree or higher in business, arts management, higher education, or a related field, and at least three years of experience in a fast‑paced administrative or office management role.

• Exceptional multitasking and communication skills.
• Tech‑savvy approach (Google Workspace, Microsoft Office, and modern project management tools).
• A knack for anticipating needs and solving problems independently.

• Prior experience in higher education, arts administration, or the music industry.
• Familiarity with Workday, Colleague, or Mailchimp.

Berklee thrives on a culture of shared passion and mutual respect. We are deeply committed to work‑life balance and provide a supportive ecosystem where staff can grow personally and professionally. Hiring Range: $60,000 - $82,000; salary depends on relevant experience and education. For more information on benefits, visit the Total Rewards page.

Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact the Human Resources Team at hr operations or call .

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. Currently enrolled Berklee students are not permitted to apply for staff or faculty positions. Employee Type:
Staff.