Medical Office Administrator – Patient Services

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The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary The administrative support nature of these roles includes patient service coordinator, practice assistant, medical secretary and staff assistant.

Most roles are full-time 40 hours / week. The successful candidate will be flexible, reliable and provide great customer service.

Specializes in providing routine administrative and secretarial support as directed and under moderate supervision, for an individual, group, or department. Responsibilities may include coordination and meeting scheduling, supporting patient check-in and check-out functions in a practice setting, supplies and equipment ordering, meeting minutes, and correspondence. Answer and transfer phone calls, prepare spreadsheets and presentations. Manage schedules, payroll and other duties as assigned.

This is an intermediate-level support role. Typical schedule is Monday
- Friday standard business hours.

Locations include Greater Boston, North Shore, South Shore and Metrowest.

Qualifications Education High  School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials Experience Administrative  Assistant or Secretarial experience 0-1 year preferred

Knowledge,

Skills and Abilities

Basic understanding of office procedures including filing, copying, scanning, printing and faxing.

Basic Proficiency in MS Office.

Epic experience a plus Ability to use phone system.

Managing one's own time and the time of others.

Strong verbal & written communication skills.

Strong customer service skills.

Strong interpersonal, written and oral skills.

Ability to use standard office equipment.

Additional Job Details (if applicable)

Physical Requirements Standing Occasionally (3-33%)Walking Occasionally (3-33%)Sitting Constantly (67-100%)Lifting Occasionally (3-33%) 20lbs - 35lbsCarrying Occasionally (3-33%) 20lbs - 35lbsPushing Rarely (Less than 2%)Pulling Rarely (Less than 2%)Climbing Rarely (Less than 2%)Balancing Occasionally (3-33%)Stooping Occasionally (3-33%)Kneeling Rarely (Less than 2%)Crouching Rarely (Less than 2%)Crawling Rarely (Less than 2%)Reaching Occasionally (3-33%)Gross Manipulation (Handling) Constantly (67-100%)Fine Manipulation (Fingering) Frequently (34-66%)Feeling Constantly (67-100%)Foot Use Rarely (Less than 2%)Vision
- Far Constantly (67-100%)Vision
- Near Constantly (67-100%)Talking Constantly (67-100%)Hearing Constantly (67-100%)Remote Type Onsite Work  Location
399 Revolution Drive Scheduled Weekly Hours0

Employee Type Temporary Work  Shift Day (United States of America)
Pay Range $17.71 - $24.28/Hourly Grade2

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications;

however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at .Mass General Brigham Competency Framework At Mass General Brigham, our…