Administrative Coordinator, Dept. of Medicine & Palliative Care

# Administrative Coordinator, Dept. of Medicine & Palliative Care Boston, MA
• Beth Israel Deaconess Medical Center
• Full-time
• Day Share job:

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** When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
** The Administrative Coordinator will dually support the Palliative Care Team and General Medicine Administration at Beth Israel Deaconess Medical Center including clinic operations and patient-facing administrative functions.

This is a full-time, 40hr/week opportunity working 8am-4:30pm, fully onsite in Boston, MA.
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* Job Description:

** Provides support for leadership positions and a division or department by coordinating administrative work, projects and staff.  Performs various administrative functions requiring in-depth knowledge of departmental programs, operations and services and hospital policies and procedures.
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* Essential Responsibilities:

*** Screens telephone calls and access for high-level position(s) deciding which individuals need face to face meetings, which can be refer to other managers or when possible, resolves the situation.
* Schedules and prepares for diverse and complex appointments, meetings and travel arrangements.
* Oversees planning and preparation for committees. Distributes minutes, prepares agenda, materials and committee work.
* Plans, coordinates and makes recommendations in preparation for high-profile programs and events for the department.
* Independently composes and edits complex and sensitive correspondence, reports and documents for final approval by manager.
* Compiles, analyzes and summarizes data from multiple sources to create detailed complex documents, reports and high-level presentations.
* Completes department-specific responsibilities which are documented at the local level.
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* Required Qualifications:

*** High School diploma or GED required. Associate's degree preferred.
* 3-5 years related work experience required.
* Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.
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* Competencies:

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* ** Decision Making:
** Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.
* ** Problem Solving:
** Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
* ** Independence of Action:
** Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.
* ** Written Communications:
** Ability to communicate clearly and effectively in written English with internal and external customers.
* ** Oral Communications:
** Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
* ** Knowledge:
** Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
* ** Team Work:
** Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
* ** Customer Service:
** Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
** Physical Nature of the Job:
** Sedentary work:
Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally.
** Pay Range:**$24.98 – $33.62

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this…