Leave Coordinator

Leave Coordinator

The Leave Coordinator serves as a subject matter expert, first point of contact and processor for all Americans with Disabilities Act Amendments Act of 2008 (ADAAA), Domestic Violence Leave (DVL), Pregnant Workers Fairness Act (PWFA) activity from employees, supervisors, managers, Paid Family and Medical Leave (PFML)-related leave of absence processes, and when applicable, the Authority's third-party absence management administrator.

Oversee processing of daily and weekly Americans with Disabilities Act (ADA), Domestic Violence Leave (DVL), and Pregnant Workers Fairness Act (PWFA) applications, paperwork, and database processing, such as determining eligibility for respective approvals, tracking and monitoring leaves of absences, following up appropriately, and ensuring that established procedures are followed.

Provide extensive case management and coordinate administrative aspects of the accommodation requests based upon review of medical documentation.

Draft and produce the appropriate correspondence for ADAAA, DVL, and PWFA approvals and denials. Consult with the Authority's Senior Leave Specialist and/or the Manager of ADA and Leaves to provide and receive assistance regarding accommodation requests/cases with unusual circumstances.

Research and review escalated cases and potential complaints with the Senior Leave Specialist and/or the Manager of ADA and Leaves.

Comply with federal and state regulations as well as MBTA policies and procedures with regards to Family and Medical Leave Act (FMLA), PFML, DVL, PWFA, and ADAAA accommodations, as well as medical and personnel records.

Demonstrate comprehensive knowledge of the Authority's Leave of Absence processes (FMLA, PFML, DVL, PWFA, and ADA) and effectively interpret and utilize Health Care Provider Forms to support accurate case management and compliance.

Conduct interactive dialogue and provide information on ADA, DVL, and PWFA requests/approvals to Departments and Areas.

Develop and maintain confidential files and relevant databases.

Provide status reports on leave and accommodation requests as requested.

Work cooperatively with other departmental Leave Unit personnel.

Respond to each inquiry, whether from a customer, vendor or co-worker in a courteous, confidential and professional manner consistent with the Authority's quality standard.

Ensure the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreement (if applicable) and policies of the Authority including the EEO, Anti-Discrimination and Anti-Harassment and Anti-Retaliation policies.

Perform all other duties and projects that may be assigned.