Unit Coordinator |Mass Eye and Ear | Surgical Suites

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Job Summary

The Opportunity:

Unit Coordinator-Mass Eye and Ear Surgical Suites

Schedule:

30 hours a week | (3) 10-hour shifts

Monday - Friday | 6:00 am
-4:30 pmNo weekends/No holidays

The Mass Eye and Ear 6th Floor Surgical Suites are a high-volume ambulatory surgery center located within the Mass Eye and Ear main campus. The unit provides specialized surgical care for both adult and pediatric patients and is primarily dedicated to ophthalmology services, including cataract, glaucoma, retina, neuro-ophthalmology, and oculoplastic procedures. Within the department are five operating rooms, five pre-operative bays, and seven recovery bays, supporting a fast-paced surgical environment focused on delivering safe, efficient, and patient-centered care Essential Functions (Key

Roles & Responsibilities )
• Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians.
• Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information.
• Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers.
• Also expected to provide outstanding services for every customer interaction.
• Actual job duties may vary by department.
• Performs clerical and other duties to assist in the general administration of the floor or unit.
• Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
• Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughout the unit.
• Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
• May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department
• Performs other duties as assigned Complies with all policies and standards

QualificationsQUALIFICATIONSHigh School Diploma or Equivalent Required Associate degree Preferred Licenses/Certifications Unit Coordinator Certification - National Association of Health Unit Coordinators, Inc. Preferred Work Experienceadministrative support experience 1-2 years required

Knowledge,

Skills and Abilities

Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.

Proficiency in MS Office.

Ability to proofread and edit written documents.

Ability to use phone system.

Managing one's own time and the time of others.

Strong verbal & written communication skills.

Strong interpersonal, written and oral skills.

Ability to use standard office equipment.

Familiarity with medical terminology.

Additional Job Details (if applicable)
Remote Type Onsite Work  Location
243-245 Charles Street Scheduled Weekly Hours
30

Employee Type Regular Work  Shift Day (United States of America)
Pay Range $18.58 - $26.58/Hourly Grade3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education,…