Administrative Coordinator Chief Health Office

Administrative Coordinator Chief Health Office

The Athletic Training Department in Boston University's Student Health Services is recruiting an Administrative Coordinator to join our collaborative team of healthcare providers. Our department provides athletic training services to students who participate in varsity sports, university-sponsored club sports, and Military Education's Reserve Officer Training Corps.

What you should know about us:

• Our Why:
  Collaborate to improve the lives of those we work with by advocating for goal-driven and impactful healthcare within our community.
• Our How:
  We achieve our Why by focusing on: patient-centered care, quality improvement & quality assurance; interprofessional collaboration; personal & professional growth; and professional excellence.
• Our Commitments:
  Listen first;
  Lead by example;
  Care for ourselves so we can care for others;
  Make data-informed decisions;
  Value individual differences.

The primary responsibilities of the Administrative Assistant are to:

• Manage departmental operations, communications, and administrative processes.
• Support patient services through referral management, scheduling, insurance authorization processes, and communication with internal and external healthcare providers.
• Manage administrative planning and logistics for meetings, events, recruitment activities, onboarding processes, and departmental projects.
• Maintain departmental records, databases, calendars, compliance documentation, and operational tracking systems.
• Support financial, purchasing, inventory, and resource management activities.
• Serve as a liaison among patients, healthcare providers, university departments, vendors, and community partners.
• Assist with departmental quality assurance, compliance, and reporting activities.
• Supervise and train work-study and student employees, including assigning work, providing direction, evaluating performance, and addressing performance concerns.
• Support the delivery of efficient, patient-centered healthcare services for the populations served by the Athletic Training Department.

Required Skills

• Bachelor's degree or equivalent combination of education and experience.
• Three to five years of progressively responsible administrative, healthcare, higher education, or related experience.
• Excellent organizational, communication, and customer service skills.
• Demonstrated ability to manage multiple priorities and maintain attention to detail.
• Proficiency with Microsoft Office Suite and database management systems.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.