Senior Program Coordinator

Join Boston University's Dynamic Office of the University Registrar

Located in the vibrant city of Boston, MA, Boston University's Office of the University Registrar is seeking a dedicated professional to enhance our team. This hybrid role offers the opportunity to work one day a week in our bustling office environment, contributing to key functions that impact enrollment, registration, graduation, and more. If you're ready to take the next step in your career, we want to hear from you!

• Update and maintain academic records within the student information system.
• Process communications and workflow ticket requests efficiently.
• Interpret and apply policies to ensure compliance with university, state, and federal regulations.
• Handle transcript requests and inquiries with precision.
• Research, audit, and manage historical records for transcript production.
• Process applications for degree conferral and award degrees.
• Collaborate with students, advisors, and university staff to evaluate student records.
• Investigate and resolve issues presented by students and staff.
• Maintain confidential academic files in accordance with FERPA and university procedures.
• Contribute to the overall success of the OUR by performing additional duties as assigned.

• Excellent verbal and written communication skills.
• Strong problem-solving abilities and a methodical approach to business processes.
• High level of accuracy, consistency, and attention to detail in data entry.
• Ability to analyze data, recognize anomalies, and apply updates methodically.
• Capability to work independently, multitask, and manage priorities effectively.

• Experience in academic administration or a related field.
• Familiarity with student information systems and academic policies.

Ready to make an impact at Boston University? Apply now to join our dedicated team and help shape the future of our students' academic journeys. We look forward to receiving your application!