ATR Administrative Support

JOB TITLE:

ATR Administrative Support

REPORTS TO:

ATR Director SUMMARY OF POSITION:
The Access to Recovery (ATR) Administrative Support role provides administrative and financial support for the ATR Program, a Bureau of Substance Addiction Services (BSAS) initiative through the Massachusetts Department of Public Health. The ATR Program provides individuals with access to substance use treatment and recovery support services. The ATR Admin Support is responsible for processing vouchers, managing billing activities, preparing payments, maintaining financial records, and ensuring accurate documentation for services provided across multiple counties served by Gavin Foundation.

PRIMARY RESPONSIBILITIES:

Voucher and Check Processing

• Sort, copy, and organize vouchers generated through the ATR data management systems (DOMO/Red Cap).
• Create and match vendorparticipant consent forms using approved templates, ensuring complete and accurate documentation.
• Verify voucher information for accuracy and compliance prior to processing.

• Assemble participant payment packets, including checks, vouchers, and required consent forms.
• Prepare and upload Positive Pay files to the bank portal to ensure payment security and accuracy.
• Prepare checks for daily disbursement and obtain required signatures in accordance with organizational procedures.

• Organize, address, and prepare envelopes for delivery, coordinating pickups with courier services as needed.
• Retrieve ATR documents from program offices and ensure all receipts, vouchers, and supporting documentation are properly filed.
• Review participant attendance records in DOMO on a weekly basis and report absences or discrepancies to the ATR Director and ATR Coordinator.
• Review tuition invoices for accuracy and obtain appropriate approvals prior to payment processing.

• Maintain organized and accurate records of shopping vouchers, receipts, and supporting documentation after voucher closure in DOMO/Red Cap.
• Ensure all shopping voucher transactions are properly documented and filed.

• Void unclaimed checks that remain outstanding for more than two weeks and process voucher closures accordingly.
• Maintain and update the Finance Tracker and Career Services Tracker to ensure accurate financial reporting and recordkeeping.
• Assist with monthly reconciliation of ATR billing and payment records as assigned.

• Enter bills and prepare payments in Quick Books, ensuring accuracy and consistency with voucher records.
• Attach check stubs to corresponding vouchers and verify that all required documentation is complete and compliant.
• Maintain detailed records of Charlie Card and MBTA pass distributions, including serial numbers and participant information in Excel.
• Provide administrative support to ATR staff as needed and participate in cross training activities to ensure continuity of operations.
• Perform other related duties as assigned.

• High school diploma or GED, previous experience in a professional office setting.
• Must possess a valid MA driver’s license.
• Must be able to pass MA CORI and Drug Testing requirements
• Demonstrated understanding of, and committed to adhering to, federal and state policies (42 CFR Part 2, HIPAA)
• Candidates with lived expertise are encouraged to apply, if in recovery, must have two years of continuous sobriety
• Familiarity with billing systems, data entry, and financial software (e.g., Quick Books, Excel).
• Strong time management skills and ability to multitask effectively.
• Demonstrated ability to maintain confidentiality and work with sensitive client data.
• Ability to work independently and as part of a multidisciplinary team.
• Bilingual (English/Spanish) applicants are strongly encouraged to apply.

• Strong organizational skills and attention to detail
• Effective verbal and written communication
• Strong Microsoft Software skills, specifically Excel
• Team collaboration and independent problem solving
• Adaptability and flexibility in a fastpaced environment
• Commitment to diversity, equity, and consumerdirected care

• Regularly required to sit, talk, hear, walk, and use hands for repetitive tasks.
• Occasionally required to lift and carry up to 10 pounds.
• Must be able to operate standard office equipment and maintain focus in a busy office environment.

SCHEDULE:

Monday-Friday 8am-4pm