Property Operations Assistant

Property Operations Assistant, Georgetowne Homes - Hyde Park, MA

General Statement of Duties:
The Property Operations Assistant is responsible for managing the administrative tasks for a large, complex community or group of communities. This employee supports the office and/or maintenance administrative duties of the organization. These duties include but are not limited to; service requests, preventive maintenance scheduling and follow-up, pest control management and scheduling, move in/out inspections, inspectional service department/boards of health coordination, project management and general administrative activities.

Supervision Received:
Reports to Maintenance Team Supervisor/Sr. Maintenance Supervisor.

Supervision Exercised: N/A.

FLSA Status:
Non-Exempt.

• Supports the service request process, entering and tracking service requests, closing out service requests and follow up with any outstanding service requests.
• Updates the various maintenance logs
• Provides Administrative support to Maintenance and Office when needed.
• Creates and delivers notices to residents for inspections, pest control and general maintenance work.
• Supports the preventive maintenance process and all other special projects.
• Manages maintenance follow up efforts with residents and vendors.
• Ensures that quality control standards are followed and consistently met.
• Assists with inventory management and general upkeep of the maintenance shop.
• Aids with the monitoring and tracking of Monthly Maintenance Safety Training.
• Provides Administrative support to the maintenance department in tracking and completion of the unit turnover process.
• Additional administrative responsibilities as assigned by the Maintenance Team Supervisor/Sr. Maintenance Supervisor/Regional Maintenance Director.

• High School diploma or GED
• Proficiency in Microsoft Word, Excel and general customer service
• General interest electrical, plumbing, appliances, HVAC and/or carpentry

• Strong computer proficiencies required.
• Intermediate proficiency with Word, Excel, PowerPoint, Outlook.
• Basic proficiency with Yardi desirable.
• Fluent in English.
• Strong oral and written communication skills.
• Highly organized and detail oriented.
• Ability to work in a fast-paced environment where priorities change daily.
• Deadline driven.
• Demonstrates strong initiative and high level of professionalism.

Physical Capabilities:
Manual dexterity for competent use of office equipment. Ability to climb stairs and walk through the community.

Maintenance Technician Competencies required:
Job Knowledge, Problem Solving/Analysis, Work Environment Safety, Planning, Interpersonal Skills, Communication.

Compensation: $23.00 - $25.00 per hour

Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.

Founded in 2004, Beacon Communities LLC is a privately-owned real estate firm that develops, acquires, invests in, and manages a wide range of multifamily housing. Beacon currently owns and manages approximately 150 properties including affordable housing, market rate housing, and mixed income-housing. Its developments range from new construction, to historic adaptive reuse, to the renovation of existing housing.

At Beacon, we strive to make a difference in our residents’ lives. We build outstanding communities that make enduring contributions to the vitality of our cities and towns. We create communities that serve a diverse cross section of our society. Our communities are healthy and vibrant. Why? Because they are planned with care, consideration, and compassion.

At the core of Beacon Communities is…