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Unit Coordinator | MGH - Neonatal ICU

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Mass General Brigham Incorporated
Full Time position
Listed on 2026-09-24
Job specializations:
  • Administrative/Clerical
    Healthcare Administration
Job Description & How to Apply Below
## Unit Coordinator | MGH - Neonatal ICUApply:
Onsite:
273 Charles Street Boston (Blake Building):
Full time:
Posted Today:
RQ4080502

Site:
The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
** Job Summary
** Schedule  40 hour Evenings | (5) 8-hour shifts   3:00pm
-11:30pm Monday-Friday  Every other weekend, every other holiday requirement      The Opportunity
-Unit Coordinator, Neonatal Intensive Care Unit-Blake 10    The Neonatal Intensive Care Unit (NICU) provides specialized care for premature and critically ill newborns requiring advanced medical treatment and continuous monitoring. Our dedicated team delivers exceptional, family-centered care in a fast-paced and collaborative environment, supporting infants through some of their most vulnerable moments. Staff in the NICU work alongside a multidisciplinary team to make a meaningful impact on the lives of patients and families while utilizing advanced technology and evidence-based practices to achieve the best possible outcomes    Essential Functions (Key

Roles & Responsibilities )  
• Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians.

• Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information.  
• Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers.

• Also expected to provide outstanding services for every customer interaction.

• Actual job duties may vary by department.

• Performs clerical and other duties to assist in the general administration of the floor or unit.  
• Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.  
• Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.  
• Schedules consultations, tests, procedures, and patient transport to other departments.  
• Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughout the unit.  
• Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.  
• May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department  
• Performs other duties as assigned Complies with all policies and standards
** Qualifications*
* * High School Diploma or Equivalent Required
* Associate degree Preferred
** Licenses/Certifications
*** Unit Coordinator Certification - National Association of Health Unit Coordinators, Inc. Preferred
** Work Experience
*** administrative support experience 1-2 years   required
** Knowledge,

Skills and Abilities

*** Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.
* Proficiency in MS Office.
* Ability to proofread and edit written documents.
* Ability to use phone system.
* Managing one's own time and the time of others.
* Strong verbal & written communication…
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