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CMMS & Facilities Operations Administrator

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: The Building People
Full Time position
Listed on 2026-10-05
Job specializations:
  • Administrative/Clerical
    Clerical, Office Administrator/ Coordinator, Admin Assistant
  • Customer Service/HelpDesk
    Clerical, Office Administrator/ Coordinator, Admin Assistant
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Position Description/Summary

The Building People is seeking a CMMS Administrator to support facility operations and maintenance services at a federal government installation. The CMMS Administrator is responsible for managing all aspects of the work order database, ensuring work orders are created, tracked, and closed accurately and in a timely manner, and providing required reports to the Project Manager and government representatives. The CMMS Admin will:

  • Receives, records in CMMS system, and distributes work orders and preventive maintenance tickets to service crews upon customers' requests for service records information, such as name, address, article to be repaired, or service to be rendered
  • Prepares work order and distributes to service crew, schedules service calls and dispatches service crew.
  • Calls or writes the customer to ensure satisfactory performance of service, keeps record of service calls and work orders, may dispatch orders and relay messages and special instructions to mobile crews and other departments using radio or cellular telephone equipment.
  • Courteously answers all incoming service calls and dispatches accordingly. Coordinates with proper staff to make sure ticket is closed appropriately
  • All other duties as assigned
Position Description/Summary

The Building People is seeking a CMMS Administrator to support facility operations and maintenance services at a federal government installation. The CMMS Administrator is responsible for managing all aspects of the work order database, ensuring work orders are created, tracked, and closed accurately and in a timely manner, and providing required reports to the Project Manager and government representatives. The CMMS Admin will:
  • Receives, records in CMMS system, and distributes work orders and preventive maintenance tickets to service crews upon customers' requests for service records information, such as name, address, article to be repaired, or service to be rendered
  • Prepares work order and distributes to service crew, schedules service calls and dispatches service crew.
  • Calls or writes the customer to ensure satisfactory performance of service, keeps record of service calls and work orders, may dispatch orders and relay messages and special instructions to mobile crews and other departments using radio or cellular telephone equipment.
  • Courteously answers all incoming service calls and dispatches accordingly. Coordinates with proper staff to make sure ticket is closed appropriately
  • All other duties as assigned
Required Skills/Experience

  • Computer experience, Microsoft Products, Excel, Word, PowerPoint, Internet, Email.
  • Customer friendly and able to speak clearly and answer the phone/radio, communication devices.
  • Experience in federal or commercial facility management preferred.
  • TRIRIGA experience preferred
  • Must have or be able to obtain a Public Trust
  • Salary offered will be commensurate with the candidate's experience, qualifications, and certifications.
  • Our positions may require a background screening and clearance directly from the Government.
  • Please note that telework arrangements are subject to change based on customer requirements.
Additional Information

Competitive benefits for eligible employees include:
  • Medical & Rx
  • Dental
  • Vision
  • Flexible Spending Accounts
  • 401(k) Retirement Plan
  • Life Insurance/AD&D
  • Long Term Disability and Short-Term Disability
  • Paid Time Off
  • Holiday Pay
All positions require a background check after acceptance of our offer. The selected candidate will be eligible to begin employment before the background check has been finalized. However, continued employment will be contingent upon the results of your reference/background check from The Building People, LLC. Your position may require special credentialing, clearance, and access as a condition of employment. In the event the government or client does not sponsor or approve your clearance, it may result in termination of your employment.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at reasonableaccom and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

For more information, view the EEO is the Law Poster and Pay Transparency Statement.
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