Partner Manager II

Position: Partner Experience Manager II
## Partner Experience Manager IIDo you want to shape the future of fintech and healthtech
** Opportunity Happens Here**.
** Partner Experience Manager II
** Join our team at Alegeus, where you’ll experience unmatched opportunity and a culture that cares deeply about succeeding together. As a Partner Experience Manager II, you’ll reimagine the Partner Experience role by innovating ways to streamline operations, eliminate redundancies, and enhance customer self-service capabilities to establish Alegeus as a leading efficient and scalable company in the healthcare industry. Collaborate with dedicated colleagues, embrace a spirit of innovation, and build an enriching career with us.
** OPPORTUNITY HAPPENS HERE — REALIZE YOURS
** Alongside the best and the brightest, you will regularly:
* A proactive change agent who consistently demonstrates urgency, persistance, level-headedness, and a results-oriented approach, coupled with creative and analytical thinking.
* Exhibit strong negotiation skills to effectively prioritize client requests among technical teams, escalating when necessary.
* Implement high-level strategies to achieve project objectives.
* Maintain client relationships by enhancing service delivery discussions, improving communications, and setting clear expectations through coordinated contract management, exceeding client needs with a proactive approach.
* Review and recommend enhancements to Business Process Flows to optimize efficiency within the Alegeus application and functionality.
** ESSENTIAL SKILLS FOR CREATING A LASTING IMPACT
** Alegeus colleagues are known as problem-solvers, risk-takers, and innovative thinkers. As a Partner Experience Manager II, these skills are essential for success:
* ** Abilities:
** Able to manage the customer lifecycle in a fast-paced, highly nuanced environment. Able to effectively communicate with a wide range of audience stakeholders—from C-suite to entry-level contacts to technical analysts.
* *
* Experience:

** 2-5 years’ experience in Client Service Delivery/Account Management role in a SaaS industry. 2‐5 years’ experience in the administration of Consumer Driven Health (CDH) accounts/Third Party Administrator (TPA) managed benefits/ or Health Plans, preferred.
* *
* Education:

** Bachelor’s degree or equivalent education and/or work experience.
* ** Location**:
Hybrid (Boston, MA; Maitland, FL; Milwaukee, WI).#LI-JL1  #LI-Hybrid
** BECAUSE WE CARE, WE

OFFER:

*
* * A flexible work environment
* Competitive salaries, paid vacation, and holidays
* Robust professional development programs
* Comprehensive health, wellness, and financial packages
** SHARED AMBITION. INSPIRED FUTURE.
** At Alegeus, our success is guided by our aligned vision and values—it is how we work together and collaborate to achieve our goals.
* ** People First**. We pride ourselves in bringing talented people together and treating one another with care.
* ** Partner Powered**. We are committed to empowering our partners, knowing our success is shared and we win as one.
* ** Always Advancing**. We are driven by potential and relentlessly determined to achieve our goals.*“I truly believe that people who are well-skilled and talented can go wherever they want in this company. We want to create the best place anyone has ever worked.” - Alegeus employee
** Apply now, connect a friend to this opportunity, or
** We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.

The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
** The posted salary range reflects the minimum and maximum target for this position’s compensation grade and represents a blended range across our three hub locations:
Florida, Massachusetts, and Wisconsin. Within this…