Purchasing Operations: Buyer Consultant

Purchasing Operations - Buyer Consultant

Boston, MA OR Springfield, MA (Hybrid)

Are you looking to grow your procurement career in an organization committed to best practices and operational excellence? Mass Mutual is hiring a Buyer for our Procurement team. You’ll partner with Accounts Payable to support a seamless Source to Pay process to cross functional users while leveraging SAP Ariba and operational procurement practices.

At Mass Mutual, Procurement acts as a trusted advisor to the enterprise. Our vision is to proactively engage the business and deliver sustainable value through strong operations, process excellence, governance, cost management, and risk mitigation. You’ll join a collaborative team that’s focused on making the purchasing experience better for both our internal stakeholders and our suppliers.

In this role you will be responsible for operational procurement, supporting business partners/requesters, and liaising with Accounts Payable to ensure a seamless end-to-end S2P process, in accordance with Mass Mutual policies and procedures. You will interact with AP on PO & invoice related problem resolutions, with procurement teams on various purchasing activities and other cross functional teams on general S2P inquiries/support.

You will work with Procurement Category and Business Area stakeholder to identify and move spend to purchase order and contract invoicing.

• Increase PO‑backed spend by guiding requesters to preferred suppliers and channels.
• Monitor daily S2P activity (contracts, requisitions, POs, invoices) and create/convert requisitions and contract‑backed invoicing to ensure timely payment.
• Resolve PO, invoice, change order, and return issues with internal partners, suppliers, and Accounts Payable.
• Identify and redirect non‑PO/rogue spend through proper Procurement intake processes.
• Support quality reviews of requisitions and contract setups and respond to stakeholder inquiries via shared inbox and office hours.
• Review renewing contracts to determine PO needs and appropriate purchasing structure.
• Send POs to suppliers and support supplier invoicing via SAP Business Network.
• Review executive approval routing for accuracy and adjust when appropriate.
• Track requisition status and key SLAs to provide visibility to leadership.
• Analyze contracts and structure purchasing documents that support compliant invoicing.
• Use Ariba reporting to identify opportunities to move spend to preferred suppliers.
• Identify recurring issues and recommend process improvements; document and test enhancements.
• Partner with Category Teams on PO adoption for top suppliers and share Purchasing Operations updates.
• Support maintenance and updates to S2P tools and manage Ariba approval flows.
• Produce ad‑hoc reporting for requisitions, POs, invoices, and contracts.

• 1+ year of procurement experience
• 6 months of experience using P2P or S2P software tools
• Bachelor’s degree

• 2+ years of procurement experience
• 1+ year of experience working with SAP Ariba
• 1+ year purchasing or buying experience
• Accounts payable knowledge
• Proficient with MS Office
• Strong communication skills
• Ability to work in a collaborative, team-oriented environment
• Demonstrated ability to meet deadlines, multi-task, and provide exceptional customer service
• Strong organization and time management skills

• Regular meetings with the Purchasing Operations and greater Procurement Team
• Focused one‑on‑one meetings with your manager
• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, Veteran and disability‑focused Business Resource Groups
• Access to learning content on Degreed and other informational platforms
• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

Mass Mutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

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