Engagement Consultant - Hybrid; CT, MA, NY or VT
Listed on 2026-02-21
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Business
Business Development, Business Management, Client Relationship Manager
Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else.
If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join One Digital.
Our Newest OpportunitySummary
The Engagement Consultant will support a book of business, derived through capacity modeling and market nuances that helps to drive growth, retention, and convergence efforts. The role will also spearhead innovative solutions, provide year-round engagement support, and serve as the point of contact for all Engagement and Education related inquiries deriving from their book of business. This role will report directly into the National Engagement and Education Practice maintaining a close partnership with local account teams.
This role's effectiveness will be measured through strategic activity tracking in D365, which is tied to revenue, retention on their BOB, close ratio for finalist meeting participation, as well as anecdotal internal and external feedback.
- Effectively manage a client facing book of business and support Engagement & Education related efforts as part of a broader account team
- Develop and execute year-round, multi-channel engagement strategies beyond open enrollment and measure success by providing utilization reporting
- Support sales process through custom RFP support, prospect meetings, and finalist presentations in partnership with Engagement Manager
- Increase strategic wellbeing consulting knowledge and identify opportunities to expand employee engagement as it relates to total population health and wellbeing within Education & Engagement
- Ensure both communications and population health are well represented within client meetings
- Understand and articulate engagement and education tools, resources and solutions across business lines
- Support Employee Value Perception Study deployments but strategically positioning the study as an opportunity to recalibrate spend and reinvest in the workforce
- Triage market requests to appropriate resources and menu of services that helps to drive adoption of national resources and/cross departmental solutions
- Develop and provide thoughtful solutions inclusive of vendor partnerships and drive innovation
- Maintain ongoing connections with local market sales and retention leadership teams to account for all market nuances
- Disseminate and reinforce best practices, resources, and training from the National Engagement team and through multi‑channel approach aligned with market infrastructure
- Responsive, client-focused, constantly striving to deliver for our clients through our team
- Outstanding written and verbal communication skills
- Exceptional analytical, problem‑solving, and organizational skills
- Strong business acumen and attention to detail
- Exceptional relationship building skills
- Strong understanding of all engagement solutions across all One Digital business lines
- Willingness to travel 30%
- Reside in CT, MA, or NY
- Bachelor’s degree preferred
- 1+ years of employee benefits, insurance, brokerage, or relevant field
- Experience with in communications, population health, wellbeing or employee experience field
- Experience and knowledge of working in Canva and Simple booklet
- Life and Health Producers license a plus
The typical base pay range for this role nationwide is $70,000 to $80,000 per year.
Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the…
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