Head of Markets Commercial and Client Strategy, Senior Managing Director

Who We Are Looking For

Join State Street Markets as the Head of Markets Commercial and Client Strategy. You will be responsible for leading global business development and client strategy efforts across the Markets product suite, both internally and externally, to accelerate growth of the business. You will work collaboratively with Markets Product Sales and Business leadership to define and execute our roadmap for client and commercial growth.

The Markets product suite is comprised of liquidity, financing, and research solutions; it is important that you become a subject matter expert for all Markets products, so it would be advantageous to have a background in capital markets. This position will report directly to the Head of Markets Product, Strategy and Business Management.

The team you will be joining is a part of State Street Markets. As a leading provider of trading and lending solutions to the world’s institutional investors, we deliver the industry’s most innovative platforms, financing, and portfolio solutions. Our capabilities are backed by proprietary, high-value research, insights, and indicators that power clients’ investment decisions, accelerate performance and help investors stay ahead of shifting markets.

Across our comprehensive set of solutions – data‑driven macro market intelligence that gives an information advantage; client‑first platforms and tools that redefine trading; financing solutions that streamline liquidity access; and portfolio solutions designed to help achieve peak performance – we deliver a breakthrough edge to drive business success. Join us if making your mark in the capital markets industry from day one is a challenge you are up for.

• Lead a team of seasoned business development professionals across the globe responsible for commercialization efforts, driving measurable growth with new and existing clients across Markets offerings.
• Develop Markets‑wide targeted client strategies in concert with Markets Sales leadership, aligned to the Firm’s strategy, client objectives and Markets growth priorities, while leveraging the Firm’s resources, balance sheet and thought leadership.
• Represent Markets on the Firm’s One State Street Steer Co and Client Advisory Boards to align cross‑enterprise client strategies and initiatives.
• Partner with Client Portfolio Leads, Global Delivery Client Executives, and sales and relationship management teams across Investment Services and Investment Management to promote Markets capabilities and solutions to deliver One State Street to clients.
• Enable cross‑Markets connectivity of client coverage teams to deliver on client objectives, ideate on innovative solutions to address client problems and identify areas of cross‑sell.
• Oversee Markets adoption and implementation of external and internal (Net‑Promoter Score) client benchmarking to identify areas to better support clients, deepen partnership, and grow relevance in key areas.
• Steer and enhance Markets client analytics capabilities to deliver quantitative and qualitative insights to grow, strengthen and deepen client relationships, capture market share, and facilitate resource deployment.
• Institutionalize tracking and monitoring client performance, look‑back analyses and share of wallet to identify new opportunities to drive revenue growth.
• Elevate team as central point of contact for firm‑wide client‑facing personnel to drive cross‑sell opportunities, increase share of wallet and participate in enterprise‑wide client pitches.
• Promote Markets innovative award‑winning product, platform and thought leadership internally and externally to acquire new and deepen existing client relationships.
• Represent Markets at industry conferences and State Street‑led symposiums with a focus on promoting the Markets brand which includes a holistic set of liquidity, financing, and research solutions.

• Excellent understanding of capital markets and financial trading services. Subject matter expertise in foreign exchange, securities lending, securities and derivatives trading, electronic trading platforms, and asset management.
• Strong…