Senior Technical Product Manager, Decision Platform

Senior Technical Product Manager, Decision Platform

Forward Financing is a financial technology company based in Boston, Massachusetts, with team members throughout the United States, Dominican Republic, and Canada. We are on a mission to unlock the capital that fuels small businesses across America, providing revenue‑based financing to underserved businesses by leveraging data and technology.

• Own the product roadmap for the decision engine, focusing on maximizing approval rates and minimizing risk exposure, while improving the speed and accuracy of offer generation across multiple work streams to drive funding volume.
• Manage API integrations and data exchange between the third‑party decision engine and our internal core applications, implementing technical solutions to optimize data flow stability, scalability, and accuracy.
• Own complex projects within the decisioning and offer drafting space, driving them from ideation through launch and post‑release analysis.
• Act as the liaison between engineers and business stakeholders (Pricing & Strategy, Underwriting, Sales), explaining technical concepts to non‑technical team members and vice versa.
• Define and monitor key performance indicators (KPIs) and execute A/B tests to continuously refine decisioning parameters, communicating solutions and impacts to stakeholders.
• Mentor newer team members within the product organization, raising issues, suggestions, and proposing new ideas to increase development and engagement.
• Educate and coach others on business processes related to financing and offer drafting, participating actively in identifying and proposing process improvements.
• Expand product knowledge to include similar internal and competitive systems, leveraging market intelligence to enable effective product decision‑making.

• 5+ years of product management experience, preferably in fintech, lending, or a high‑growth financial services environment.
• 2+ years of direct experience managing and optimizing a decision engine (e.g., Taktile, FICO Blaze, Zoot, Encino, Provenir, Lendflow, or similar complex rules/scoring engines) within a lending context (MCA, SMB, credit card, or related).
• Solid understanding of the Merchant Cash Advance (MCA) or Revenue Based Financing lifecycle.
• Demonstrated experience with API integrations and managing complex data flows between disparate systems.
• Strong analytical skills with a proven track record of using data (SQL, Python, or advanced Excel) to define product strategy and measure results.
• A proven ability to be coachable, open to receiving and implementing feedback, and engaging in complex strategic evaluations throughout the product lifecycle.
• Bachelor’s degree in Business, Finance, Computer Science, or a related quantitative field.
• Professionalism & Judgment:
  Display exceptional professionalism (punctuality, attitude, teamwork) and demonstrate sound judgment in all product decisions, embodying our core values.

In addition, we offer a comprehensive total rewards package, including medical, dental, vision, commuter benefits, a flexible time‑off policy, paid parental leave, 401(k) match for U.S. employees, wellness reimbursement, volunteering days, an annual professional development budget, and a charitable donation match.

Forward Financing is proud to be an equal opportunity employer, committed to fostering a fair and inclusive culture built on high performance and exceptional customer experience. We embrace diversity, ensuring that the right people are in the right jobs to contribute to our mission.

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