Project Manager, Operations

The Opportunity

This 4-month contract role owns end-to-end Growth contracting operations during the peak May–September period, supporting 100+ new and renewal contracts. It’s a hands‑on execution role managing parallel workflows, partnering across Legal, CS, and ACO Operations, and working directly in CRM/CLM systems. You’ll serve as the operational hub for the contracting pipeline during the highest‑volume season.

Pearl Health is dedicated to empowering primary care providers, health systems, and physician‑led networks to succeed in the shift to value‑based care. Our platform delivers the technology, financial tools, and expert services that enable practices to provide more proactive, effective care to their Medicare patients, ultimately lowering costs and improving health outcomes.

Founded in 2020, we are a team of healthcare and technology innovators backed by premier investors like Andreessen Horowitz, Viking Global Investors, and Alley Corp. We partner with thousands of providers across 44 states to build a more sustainable future for American healthcare.

• Review outgoing contracts for completeness and accuracy prior to send
• Coordinate redline reviews between Growth, Legal, and counter parties, including managed version control, track open issues, and ensure the right stakeholders are looped at each stage
• Send finalized contracts for signature and track execution status through close
• Report out on contract process

• Serve as the operational point of contact for contracts requiring escalation, including flag issues clearly, route to Legal with appropriate context, and track resolution
• Maintain a log of open escalations and ensure nothing stalls without a clear owner and next step

• Conduct audits of executed contracts to verify accuracy of deal terms and then metadata property mapping
  
  Track compliance with internal contracting standards across the active book
• Surface discrepancies and coordinate corrections with the appropriate team

• Serve as day‑to‑day Ironclad operator during peak season — troubleshoot workflow errors and signature packet issues
• Maintain workflow accuracy and flag any system issues to the Growth Operations team for resolution

• Design and manage an automation for bulk contract creation.
• Execute bulk contract creation workflows for peak‑season volume (100+ contracts)
• Ensure data accuracy across all bulk‑generated contracts prior to send; coordinate with Growth and CS to validate inputs

• 4–6 years of experience in contract management, legal operations, or commercial operations
• Direct experience with contract lifecycle management platforms;
  Ironclad strongly preferred
• Demonstrated ability to manage high‑volume, time‑sensitive contracting workflows without losing accuracy
• Strong coordination instincts — you know how to keep multiple workflows moving simultaneously and surface the right issues to the right people
• Clear written communicator; comfortable drafting escalation summaries, status updates, and stakeholder‑facing notes
• Comfortable operating in a fast‑moving environment with seasonal urgency

Collaborate to Innovate:
We believe the best solutions arise from intelligent teamwork. We trust the expertise of our teammates and pursue opportunities to learn and grow from each other. By embracing diverse perspectives and encouraging authenticity, we create and evangelize groundbreaking health solutions.

Trust Through Transparency:
We prioritize transparency in all our interactions, ensuring that employees, patients, clinicians and partners have access to the information they need to make informed decisions. Integrity is at the core of how we operate, from building products to fostering relationships, and is crucial to our ability to communicate openly and gain trust.

Serious Impact, Big Heart:
We go above and beyond with our efforts to empower proactive, patient‑centered care — and we celebrate every step forward. Humor and positivity fuel our creativity, strengthen…