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Senior Manager | Resource Management

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: CBIZ Employee Services Organization
Full Time position
Listed on 2026-06-07
Job specializations:
  • Business
    Business Systems/ Tech Analyst, Data Analyst, Operations Manager
Salary/Wage Range or Industry Benchmark: 125000 - 145000 USD Yearly USD 125000.00 145000.00 YEAR
Job Description & How to Apply Below
  • Locations 53 State Street, 17th Floor, Boston, MA, 02109, US 555 Long Wharf Dr, 8th Floor, New Haven, CT, 06511, US One Citizens Plaza, FL 9, Providence, RI, 02903, US 185 Asylum St, 25th Floor, Hartford, CT, 06103, US (Hybrid)
  • Base Range Info Compensation for this role will be based on the background of the individual selected for this position. For more details see the “About Us” section.
  • Base Range $125,000 - $145,000
Essential Function and Primary Duties Resource Planning and Deployment
  • Manage staffing and scheduling across assigned offices and service lines.
  • Assign professionals to engagements based on skills, availability, and business priorities.
  • Facilitate regular staffing discussions with Partners and Managers to plan upcoming work, address capacity, and resolve scheduling conflicts.
  • Promote cross-regional and firmwide sharing of resources to support utilization goals.
Utilization Monitoring and Reporting
  • Monitor staff hours, workload, and utilization metrics, identifying trends and risks.
  • Deliver accurate and timely reports, forecasts, dashboards, and variance analyses to leadership.
  • Maintain resource data within staffing systems, ensuring accuracy and alignment with business needs.
Workforce Planning and Business Insights
  • Build strong understanding of professional skills, experience levels, certifications, and career interests.
  • Analyze upcoming demand and workload forecasts to support hiring decisions and operational planning.
  • Make informed staffing recommendations based on project requirements, timing, business priorities, and strategic goals.
Stakeholder Collaboration and Communication
  • Develop productive relationships with Partners, Managers, and cross-functional teams.
  • Communicate staffing issues, risks, and opportunities proactively and professionally.
  • Facilitate conflict resolution and support balanced workload distribution.
Process and Systems Optimization
  • Work regularly with resource management systems and technology tools.
  • Identify opportunities to improve workflows, enhance data visibility, and streamline processes.
  • Support strategic initiatives, special projects, and ad hoc reporting as needed.
Preferred Qualifications
  • 7 years of experience in professional services (audit, assurance, tax, or resource management).
  • Bachelor’s degree in Human Resources, Business, Accounting, Finance, or related field.
  • Prior experience in workforce planning or managing high-volume staffing demands in a matrixed environment.
  • Advanced proficiency with Microsoft Excel (pivot tables, formulas, macros), PowerPoint, and Outlook.
  • Experience with resource management systems or workforce planning tools; experience with Pro Staff Resource Scheduling Software is highly preferred.
  • Power BI experience is also a plus.
  • Strong project management, problem‑solving, and analytical skills.
  • Ability to interpret financial data and understand utilization metrics.
  • Excellent communication, relationship‑building, and conflict‑resolution skills.
  • High attention to detail with strong organizational and time management abilities.
  • Proven ability to manage competing deadlines in a fast‑paced environment.
  • Integrity, sound judgment, professionalism, and a collaborative mindset.
Minimum Qualifications
  • Graduate or specialty degree preferred
  • 7 years’ experience
  • 5 years supervisory experience (if applicable)
  • Ability to manage deadlines, work on multiple assignments and prioritize each assignment as necessary
  • Proficient use of applicable technology
  • Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
Notice to Candidates Requiring Sponsorship

At this time, CBIZ is not engaging with applicants who require sponsorship.

Compensation & Benefits

The specific compensation for this role will be determined based on the education, experience, geographical location, and skill set of the individual selected for this position.

Beyond income, you have access to: comprehensive medical and dental insurance, retirement savings, life and disability insurance, health care and dependent care reimbursement accounts, certification incentives, education assistance, referral program and much more.

This posting will…

Position Requirements
10+ Years work experience
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