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Strategic Customer Success Manager for Industrial Tech
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-06-07
Listing for:
Lumafield
Full Time
position Listed on 2026-06-07
Job specializations:
-
Business
Customer Success Mgr./ CSM -
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
Lumafield is seeking a Customer Success Manager in Boston to manage customer relationships and drive revenue growth. Responsibilities include owning the customer lifecycle from onboarding to renewal, collaborating with engineering and operations teams, and serving as a trusted advisor. The ideal candidate will have an Engineering B.S. and 8+ years of experience in technical and client-facing roles. The position offers a salary range of $140,000 to $160,000, along with comprehensive benefits including health and wellness stipends, flexible PTO, and more.
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