Product Delivery Manager- IIS Whem Transformation

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Corporate and Investment Bank, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Assists senior leadership with project staffing, governance decisions, and stakeholder presentations, including findings, outcomes, and solutions
• Trains and mentors less experienced team members while leading effectively in a matrix reporting environment
• Builds and maintains strong relationships with vendors, internal management, and front‑line staff
• Partners with performance operations to understand client behavior and supports platform functions across legacy and external systems
• Works independently and collaboratively to verify performance and risk analytics across multiple platforms using available tooling
• Interprets, documents, and communicates functional testing results, including pre and post‑migration production issue resolution
• Provides concise client migration status updates and assists with prioritization to ensure smooth project execution

• 5 plus years of experience or equivalent expertise in product delivery or a relevant domain area
• Demonstrated ability to execute operational management and change readiness activities
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes
• Experience in product or platform‑wide release management, in addition to deployment processes and strategies
• Previous industry experience with institutional clients (working with market leading performance, attribution and analytics software platforms e.g., Fact Set)
• Deep understanding of systems/software development lifecycle
• Proficiency with office productivity software
• Positive attitude with a willingness to work hard and be on a steep learning curve
• Attention to detail with demonstrated problem‑solving ability
• BA/BS/MBA or equivalent

• Proficient knowledge of the product development life cycle, design, and data analytics
• Industry recognized professional certifications such as CFA, CAIA and CIPM are encouraged
• Degree in business, finance, or math is preferred

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans