Front of House Manager

Description

Summary:

The Front of House Manager will manage the front-of-house events at the MRPAC, supervise box office staff and volunteers, and provide a welcoming experience for patrons and artistic clients.

Status:
Part-time, approximately 12 hours per week as needed. Salary: $19 per hour.

Start date:

ASAP, pending a training period. Specific schedules: nights and weekends; hours vary by show schedule.

Reports to:

Executive Director.

• Supervise and train volunteers to execute concessions operations, ushering, and greeting.
• Fill in as needed when the bar needs support.
• Warmly welcome patrons, assist with seating and box office issues.
• Communicate process improvement measures to the Executive Director.
• Serve as the point of contact in case of emergency evacuation and lead evacuation efforts if necessary.
• Conduct safety inspections prior to events and performances, ensuring compliance with all codes and permitting regulations.
• Manage cash for concessions and box office areas.
• Assist with post-show cleaning duties as needed.
• Act as an active, knowledgeable, and visible ambassador for MRPAC, relating to current and upcoming performances, gallery shows, and organizational history.
• Coordinate volunteers and keep track of their involvement.
• Cultivate volunteers to be ambassadors and friends of the theater.
• Provide volunteer training 1-2 times per year and as needed.
• Assist with events to thank our volunteers.

• Experience working in the performing arts; prior front-of-house operations or customer service preferred.
• Commitment to cultural competency practices related to diversity, equity, and inclusion.
• Energetic, reliable, independent, and flexible work style.
• Excellent interpersonal communication skills and the ability to create positive workplace relationships.
• Able to work collaboratively with supervisors and colleagues.
• Must be 21 years of age or older and able to pass a MA CORI check.
• Ability to stand for long periods and move around the MRPAC site as needed.
• Ability to lift and carry items up to 25 lbs; navigate stairs, bend, twist, and reach.
• Must complete TIPS certification and Crowd Manager certification through the MRPAC before independent work begins.

Please submit a resume and brief statement of interest to Catherine Miller, Executive Director, AC is committed to an equal hiring opportunity hiring process. All qualified individuals are welcome and encouraged to apply.

July 31, 2026

Located in the heart of Foxborough, Massachusetts, the Marilyn Rodman Performing Arts Center (MRPAC) is a historic venue hosting live entertainment, arts programs, and cultural events. The MRPAC’s mission is to provide our community and youth with relevant, equitable, and meaningful opportunities to experience all aspects of the performing arts. The MRPAC has a 396-seat theater, an art gallery holding small performance events for 50 people, and a green room/rehearsal space.