Account Manager, Tolling and England

Job Summary

This role reports to the Assistant General Manager (AGM) and is responsible for identifying, advocating, and pursuing business development opportunities related to business growth within North America. The responsibilities include developing and implementing sales and marketing strategies, specifically targeting rail operators, tolling authorities and regional transport authorities across North America. Working within the Growth team, incorporating operations, solutions, commercial, bids & proposals, the role is tasked with retaining and growing the existing customer base while leading on numerous large new opportunities and tenders, with the backing of the larger Cubic global team.

The position typically works under limited supervision and exercises discretionary and substantial decision‑making authority. An entrepreneurial mind‑set is critical, and the candidate must demonstrate a track record of winning and closing business within transportation.

• Develops and executes business plan related goals including revenue, bookings and profit
• Develops strategic business and political relationships with Ministers, regional transport authorities, regional political leaders, treasury, etc
• Drive digital marketing strategy, leveraging channels, tools and social media to develop new business
• Develops and executes opportunity‑specific capture plans and strategies to ensure customer engagement is being performed based on best practice
• Influences to ensure the right level of internal support is obtained to place Cubic in a leading position, maintaining a productive relationship with the business and engineering teams
• Develops thought leadership --issues white papers to position Cubic as a leader in the US
• Contract revenue/values between $5m - $100m
• Exemplar CRM administration discipline (Salesforce), performing appropriate, accurate and realistic reporting and forecasting utilizing CRM data – leading by example
• Helps oversee the timely production and compilation of quality written submissions for pre‑qualification documents and tender quality statements
• Ensures our solutions and product teams have access to clients and market influencers such as consultants
• Improves competitive position by recommending new applications of systems, providing information on the technical development of systems and assisting in program planning
• Leads North America tolling pursuits end‑to‑end, including all‑electronic tolling (AET), managed lanes, congestion pricing, and mileage‑based user fee programs, from opportunity identification through contract award
• Builds and maintains executive‑level relationships with state Departments of Transportation, turnpike authorities, bridge & tunnel authorities, Metropolitan Planning Organizations, and tolling industry bodies
• Identifies and advances opportunities arising from the IIJA/Bipartisan Infrastructure Law, state P3 programs, and tolling conversions on previously free facilities, working with capture and proposal teams to shape winning solutions
• Champions cross‑modal / multimodal integration strategies that link tolling with transit fare collection, parking, and mobility‑as‑a‑service, leveraging Cubic’s combined transportation portfolio as a market differentiator
• Maintains a thorough understanding of products, price to win, competition, market forces and customer needs in US transportation.
• Comply with Cubic’s values and adherence to all company policy and procedures; comply with the code of conduct, quality, security and occupational health, safety and environmental policies and procedures.
• In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time‑to‑time, as may be reasonably required of them.
• This is a single contributor role with no direct reports.

• Experience in successfully winning and growing business in transportation
• Have an established contact and relationship base within the transportation industry at all levels
• Complete understanding of the rail fare engine/central booking engine stakeholders and the industry standards & requirements by sales channel (mobile,…