VIP Club Supervisor - Leader Bank Pavilion

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward‑thinking and committed. At Live Nation Entertainment, our people embrace these qualities. If this sounds like you then please read on!

Live Nation is seeking a Premium Operations Supervisor at Leader Bank Pavilion. This position will directly report to the venue General Manager. Working in partnership with the Premium Seat Sales (PSS) team, the Premium Operations Supervisor will assist in all aspects of the Premium Seat Services experience – including but not limited to the Club, Premium Seat inventory, and parking.

• Responsible for hiring and training of all non‑Food & Beverage night‑of‑show premium positions to service the Premium Club and Premium Seat locations – e.g., Hosts, Greeters, Ticket Takers, Security, etc.
• Maintains integrity of the PSS program and ensures the Premium team maintains open lines of communication to identify and rectify problems in real time
• Lead and manage a group of 10+ to execute premium hospitality
• Main liaison between PSS and operations team
• Participates in pre‑shift premium operations meeting with PSS team, Club Operations Supervisor & Regional Premium F&B Manager
• Conducts all pre‑shift meetings and assignments (boxes, club seats, Premium club, entrance gates, etc.)
• Monitors all Premium locations throughout the evening
• Surveys boxes to ensure they are not over capacity
• Conducts post‑show recap and relays feedback to PSS and operations team
• Works with Box Office Manager on ticket issues throughout the show

• Thrives in a team‑inspired culture focused on delivering exemplary guest service
• Flexibility to work long hours during weekdays & weekends (approximately 80% of shows during the season)
• Organization & scheduling experience
• Effectively communicates with leadership & solves problems in real time
• Acute sense of judgment, tact and diplomacy
• Ability to perform certain tasks such as lifting, standing, or operating in extreme temperatures

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed, family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act, and consistent with other similar and applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability and will make reasonable accommodations for known physical or mental limitations of an otherwise qualified individual.

Expected Compensation: $17.60 – $22.00 USD per hour.

Pay is based on a number of factors including market location, qualifications, skills, and experience.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.