Business Strategy and Planning, Officer

Business Strategy And Planning Officer

The Business Strategy And Planning Officer plays a critical role in the day-to-day operations, reporting, and communications for the Global Client Implementation (GCI) organization. This role sits at the intersection of content, business management, and execution, supporting the Chief Administrative Officer (CAO) for GCI.

This role is important to us because:

• Business Management, Governance & Reporting

  • Support the GCI CAO in managing key business management processes and reporting for the global organization, including headcount, financials, dashboards, scorecards, and executive-level summaries

  • Support governance routines (e.g., business reviews, risk forums, audit tracking)

• Communications & Cross-Functional Coordination

  • Coordinate across teams for content creation for senior forums, leadership updates, and cross-functional communications

  • Act as a trusted partner to the GCI CAO helping drive follow-through on commitments, decisions, and action items

  • Own the implementation communication plan and manage the execution (e.g. SharePoint management, Viva posts)

  • Contribute to initiatives that promote employee engagement, learning, and cultural initiatives within the GCI organization

• Operational Excellence & Enablement

  • Drive continuous improvement in global business management processes, leveraging tools, templates, and automation where appropriate

  • Leverage AI tools (including Copilot) to improve reporting efficiency, insight generation, and content quality

  • Support ad hoc strategic initiatives and projects as needed

Education & Preferred Qualifications

• Bachelor's degree or equivalent experience in Business, Project Management, Data Analytics, Finance, or a related field

• 3+ years of experience in business management, consulting, operations, or financial services

• Advanced Excel and PowerPoint skills; familiarity with AI-enabled productivity tools (e.g., Copilot) and experience with reporting tools and dashboards preferred

• Excellent interpersonal, organizational, and communication (verbal and written) skills

• Strong critical thinking, problem solving, and decision-making skills with a high degree of attention to detail

• Ability to adapt to shifting priorities, meet deadlines and effectively execute in a fast paced environment

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans);

and, eligibility for certain tax advantaged savings plans.

For a full overview, visit