Customer Events and Business Development Co-Op

Customer Events and Business Development Co-Op

• Full time
• EF Explore America
• Co-op
• Internship

Location:

Cambridge, MA

Hours:

40 hrs/week

Pay: $22/hr

We are seeking a motivated and detail-oriented Customer Events and Business Development Co‑op to temporarily join our team. This co‑op offers a unique opportunity to gain hands‑on experience in event coordination support and business acquisition. The co‑op position will assist the Events and Business Development teams in ensuring accurate and efficient customer data management for successful event execution, as well as conducting market research to support business growth initiatives.

• Customer Data Input & Management:
  Support the Events team by accurately inputting, maintaining, and organizing customer data to ensure seamless event planning and execution.
• Event Support:
  Assist the Events team in tracking participant information, managing data integrity, and ensuring all customer records are up to date ahead of and following events.
• Market Research:
  Conduct research on industry trends and competitors to gather insights on market positioning, strengths, weaknesses, opportunities, and threats for the Business Development team.
• Data Reporting:
  Analyze competitor and market data and prepare detailed reports highlighting key findings and recommendations to support the Business Development team's strategic initiatives.
• Research Support:
  Assist the Business Development team in identifying new market opportunities by compiling and summarizing relevant data and research findings.

• Education:
  
  Currently pursuing a degree in Business Administration, Marketing, Communications, or a related field.
  • Strong written and verbal communication skills.
  • Excellent organizational and multitasking abilities.
  • Analytical mindset with the ability to interpret data and generate actionable insights.
  • High attention to detail and a proactive approach to problem‑solving.
  • Comfort working with data entry and customer database systems.
• Experience:
  
  Previous internship or work experience in a business development, events, or marketing role is a plus but not required.

• Hands‑on experience supporting event operations and business development functions.
• Insight into market research and competitive analysis methodologies.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM software.
• Experience working with customer data systems and developing strong data‑management practices.
• Networking opportunities and mentorship from experienced professionals.