FIELD Production Services Assistant Manager, College of Communication, Technology

FIELD PRODUCTION SERVICES ASSISTANT MANAGER, College of Communication, Technology

The Assistant Manager, working closely with the Field Production Services Manager, is responsible for overseeing the College of Communication's field production equipment room. This facility circulates approximately 30,000 pieces of equipment each academic year and plays a critical role in supporting academic programs.

The Assistant Manager's primary duties include supervising a team of student employees, providing day‑to‑day oversight of student staff, ensuring efficient and accurate distribution of equipment to faculty, students, and staff, and helping to establish and refine workflow processes to improve operational efficiency.

Train and manage a team of student workers who assist with the checkout and check‑in of field production equipment. Responsibilities include providing hands‑on training in equipment handling and equipment circulation software systems. The Assistant Manager ensures that student staff adhere to established procedures, maintain accuracy in equipment transactions, and deliver excellent service to faculty, students, and staff.

Collaborate with the Field Production Services Manager to implement and continuously improve workflows that optimize equipment circulation processes. These workflows should emphasize timely and accurate distribution of the college's field equipment to support academic programs.

The Assistant Manager will ensure that all equipment is accurately tracked within the inventory management system, verifying the condition of items before and after circulation, and promptly addressing any discrepancies or damage. This responsibility includes overseeing and assisting in the coordination of equipment reservations to meet academic deadlines, implementing quality control measures to minimize loss, and troubleshooting technical issues with equipment.

The Assistant Manager will also collaborate with the Manager of FPS to anticipate high‑demand periods. Strong organizational skills and attention to detail are essential to keep operations running smoothly in a fast‑paced environment.

• Bachelor’s degree or equivalent experience.
• At least two years of experience in an equipment distribution environment such as an equipment rental house or a gear cage that tracks inventory.
• Prior supervisory experience, particularly with college‑aged students.
• Strong organizational skills and ability to thrive in a fast‑paced, cyclical work environment with high pressure during peak periods.
• Audio/visual production knowledge is highly preferred.
• Ability to train and supervise students while maintaining a positive attitude.
• Experience working with and maintaining a large inventory of equipment.
• Working knowledge of Onshore Development’s Web Checkout software is also preferred.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy‑related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.