Business Analyst

Business Analyst

Experiencing supporting production operations, including working with a production incident support ticketing system

Strong analytical, reporting and project management skills

Highly proficient in database management, analyzing data and generating reports to provide data driven decision support

Experience with SQL is highly preferred

Highly proficient in Microsoft Office applications including Excel, Outlook, Word, and Power Point

Experience using JIRA, ALM (Micro Focus), Dynatrace (monitoring) preferred

Ability to be productive working both collaboratively within a team and independently as needed

Ability to thrive in a fast-paced environment, managing multiple initiatives simultaneously, while reprioritizing as needed to meet deadlines and business objectives

Strong verbal and written communication skills

Bachelor’s degree with a major in computer science, business administration, business management, public administration or other relevant focus areas

5+ years of experience in a business analyst capacity preferably within a healthcare exchange project or other public health sector eligibility systems initiative