Director of Business Support & Execution, Private Markets Americas

Director of Business Support & Execution, Private Markets Americas

The successful candidate for this role will serve as a trusted advisor and partner to the business leader, providing strategic guidance, operational support, and project management expertise to drive business growth, improve efficiency, and enhance client satisfaction. They will play a critical role in developing and implementing business strategies, managing key stakeholder relationships, and overseeing special projects and initiatives.

Locations:
Boston, MA (hybrid), Waltham, MA (hybrid), Union, NJ (hybrid), New York City (hybrid)

How You Will Make an Impact

• Strategic Planning and Execution:
  Collaborate with the business leader to develop and implement strategic plans, goals, and objectives for the private markets fund administration and alternative servicing business.
• Operational Support:
  Provide operational support to the business leader, including managing the day-to-day activities of the team, coordinating meetings and events, and ensuring seamless communication with internal stakeholders.
• Project Management:
  Oversee special projects and initiatives, such as system implementations, process improvements, and regulatory compliance initiatives, to drive business growth and efficiency.
• Stakeholder Management:
  Develop and maintain strong relationships with key stakeholders, including clients, investors, regulators, and internal partners, to ensure effective communication and collaboration.
• Business Development:
  Support business development efforts, including identifying new business opportunities, developing pitches and proposals, and coordinating with sales teams to drive revenue growth.
• Risk Management:
  
  Identify, assess, and mitigate risks associated with the private markets fund administration and alternative servicing business, ensuring compliance with regulatory requirements and internal policies.
• Performance Metrics and Reporting:
  Develop and track key performance metrics and reports to measure business performance, identify areas for improvement, and inform strategic decisions.
• Talent Management:
  Support talent management initiatives, including recruiting, training, and developing staff to ensure the business has the necessary skills and expertise to achieve its goals.
• Industry Research and Intelligence:
  Stay up-to-date on industry trends, best practices, and regulatory developments, providing insights and recommendations to the business leader and other stakeholders.

Required Experience

• Bachelor's degree in Business Administration, Finance, or related field
• 8+ years of experience in the financial services industry, with a focus on private markets fund administration and alternative servicing business

What Sets You Apart

• Strong strategic thinking and problem-solving skills
• Excellent communication, interpersonal, and project management skills
• Ability to work in a fast-paced environment and prioritize multiple tasks and projects
• Strong analytical and technical skills, with experience in data analysis and reporting
• Familiarity with fund administration, regulatory requirements and industry standards
• MBA preferred
• Certifications:
  
  Relevant certifications, such as CAIA, CFA, or CPA, are a plus