Manager of Software Delivery - AI

• Atlanta
• Boston
• Chicago
• Dallas
• Washington DC

Do you want to do work that matters, alongside supportive leaders who will help you grow faster than you ever thought possible? Are you a creative problem‑solver who is energized by challenges?
You've come to the right place.

Contract AI is McKinsey's enterprise Generative AI platform for automated contract compliance. Deployed into client Azure environments, it processes millions of invoice line items against contracted pricing terms to surface recoverable leakage for global procurement organizations.

The platform is expanding rapidly: four concurrent programs confirmed in 2026 and a pipeline of Proof‑of‑Value engagements converting to at‑scale deployments. As Manager of Software Delivery you will lead the client‑facing delivery squad that executes these engagements end‑to‑end.

As Manager of Software Delivery, you will own the end‑to‑end delivery of Contract AI Proof‑of‑Value and Build‑Operate‑Transfer engagements at client sites. You will lead a small delivery team – engineers and delivery specialists – through fast‑paced eight‑week Proof‑of‑Value cycles and multi‑month at‑scale deployments. You are the primary point of accountability to the client: you run the delivery, manage the timeline, resolve blockers, and ensure the team ships a working, production‑quality system on schedule.

You will also own end‑to‑end execution of Contract AI engagements from kickoff through handoff – including sprint planning, daily stand‑ups, stakeholder demos, and operational committee meetings. Manage scope, timeline, risks, and escalations across concurrent engagements.

• lead and coordinate a team of Software Delivery Specialists and client‑embedded engineers; assign work, track progress, resolve cross‑team dependencies, and ensure the team is unblocked and performing;
• be the client’s primary technical contact; build trusted relationships with client procurement and technology leadership;
• communicate delivery status, surface risks proactively, and adapt plans when business requirements evolve;
• configure and deploy the platform; work hands‑on with the Contract AI platform to configure extractors, define compliance cases, integrate with client ERP and procurement systems (SAP, Ariba), and validate accuracy of findings before each release;
• drive value realization.

• own the value capture tracking process – from leakage identification through client‑validated recovery actions;
• ensure clients realize measurable return on investment within the engagement timeline;
• design and deliver structured training programs;
• facilitate office‑hours support;
• execute the Build‑Operate‑Transfer handoff plan so the client team can operate the platform independently after the engagement;
• contribute to platform reuse; feed delivery learnings back into the product team – new compliance case patterns, extractor configurations, and integration templates that reduce setup time for future engagements.

Driving lasting impact and building long‑term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture – doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.

In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues‑at all levels‑will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you’ll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won’t find anywhere else.

When you join us, you will have:

• Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast‑paced learning experience, owning your journey.
• A voice that matters: From day one, we value your ideas and…