ELM Operations Engineer, ELM Program Launch

Overview

Are you looking to become a leader in a global operation that has hundreds of leaders and thousands of employees? Would you like the challenge of delivering continuously improved customer experiences to over millions of customers? Could you assume financial responsibility that impacts both the bottom line and shareholder expectations for a growing Fortune 100 corporation? If you want to be involved in continuing to define the future of online retail, and are dynamic and an organized self‑starter, join our team in Amazon Operations as a Team Leader—opportunities nationwide!

• Fulfillment Center, Sort Center, or other operations nationwide
• Locations are nationwide; the position will likely not be based out of Seattle

• Lead and develop a team of Amazon Associates
• Communicate policies to Associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed
• Develop performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality
• Support all safety programs and OSHA compliance to ensure a safe work environment for all Associates
• Ensure procedures are followed for building security and product loss prevention
• Create, manage and support recognition and communication programs
• Partner with the management team to establish and maintain quality control standards

• Execute site‑level launch delivery: manage tactical launch activities for assigned sites from RME requirements through commissioning, and post‑launch validation, following established quality standards and playbooks
• Maintain and drive project trackers: own site‑level launch trackers end‑to‑end, ensuring every milestone, owner, and commitment date is accurate, visible, and actioned on time
• Provide status updates and escalate risks: deliver clear, data‑driven updates on site‑level milestones to your manager and stakeholders, proactively flagging risks and blockers before they impact timelines
• Coordinate cross‑functional activities: work with Field RME, Operations Engineering, Construction, L&D, and vendor partners to keep site launches on track and remove barriers
• Track and report on launch readiness metrics: monitor IOQ status, staffing, training completion, spare parts delivery, and equipment commissioning for assigned sites, ensuring data accuracy in reporting tools
• Support post‑launch reviews: participate in post‑launch assessments, document lessons learned, and implement corrective actions at the site level to improve future launch outcomes

• Lift and move totes up to 49 pounds each
• Regular bending, lifting, stretching and reaching both below the waist and above the head
• Walking in the building and around area with great frequency; facilities are over a quarter mile in length
• Must be able to stand/walk for up to 10–12 hours
• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)

The ELM team oversees the transfer of assets (MHE, Base Build, Emerging Tech) to the RME teams, working closely with Project Delivery Teams across Customer Fulfillment, Amazon Transportation Systems, Amazon Logistics, and Amazon Grocery Logistics. The team aims to deliver an efficient building experience from the RME perspective, minimizing downtime and increasing equipment availability.

• 5+ years of experience as an industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment
• 3+ years of maintenance or engineering experience
• 3+ years of refrigeration industry experience
• Bachelor's degree
• Work a flexible schedule including weekends, nights, and holidays
• Experience in material handling equipment (MHE) or automation environments, or experience in reliability/maintenance environments
• Experience leading cross‑functional teams across engineering, operations, and field execution through launch readiness and go‑live phases

• 1+ years of commercial CO2 refrigeration applications experience
• Refrigeration Trade School certificate
• Knowledge…