Strategic Relationship Manager

Do you want to shape the future of fintech and healthtech? Energized by challenges and inspired by bold goals? Ready to elevate your career alongside driven and talented colleagues? If that sounds like you, explore a career at Alegeus today. Opportunity Happens Here.

Join our team at Alegeus, where you’ll experience unmatched opportunity and a culture that cares deeply about succeeding together. As a Strategic Relationship Manager, you’ll own and elevate the onboarding and ongoing operational relationship for top‑tier strategic partner(s), delivering a best‑in‑class administrative and member experience while ensuring operational excellence, scalability, and long‑term partner success. Collaborate with dedicated colleagues, embrace a spirit of innovation, and build an enriching career with us.

• Own the partner relationship end‑to‑end, leading onboarding through long‑term success and acting as the trusted strategic advisor guiding operational excellence and growth.
• Run partner operations with precision, ensuring smooth day‑to‑day delivery, proactive issue management, and continually improving processes, controls, and SOPs.
• Champion the partner’s voice across the organization, driving alignment with Product, Tech, Compliance, and other teams to deliver the right priorities at the right time.
• Turn insights into action, analyzing data, trends, and feedback to remove friction, elevate experiences, and push scalable improvements across the business.
• Fuel performance and strategic growth, defining KPIs, delivering executive‑ready reporting, and identifying opportunities to enhance efficiency, margins, and partner satisfaction.
• Enable future expansion, ensuring operational readiness for new initiatives, product enhancements, and evolving regulatory requirements.

• Abilities: Demonstrated experience managing complex, strategic partner relationships in a SaaS, fintech, or healthcare‑related environment.
• Experience: 8–10+ years of experience in partner operations, account management, customer success, or operational leadership.
• Education: BA/BS required; advanced degree preferred.
• Location: Hybrid – required to be in the office 25% of the time.

• Flexible work environment
• Competitive salaries, paid vacation, and holidays
• Robust professional development programs
• Comprehensive health, wellness, and financial packages

Shared Ambition. Inspired Future.

At Alegeus, our success is guided by our aligned vision and values—it is how we work together and collaborate to achieve our goals.

People First. We pride ourselves in bringing talented people together and treating one another with care.

Partner Powered. We are committed to empowering our partners, knowing our success is shared and we win as one.

Always Advancing. We are driven by potential and relentlessly determined to achieve our goals.

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.

The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

The posted salary range reflects the minimum and maximum target for this position’s compensation grade and represents a blended range across our three hub locations:
Florida, Massachusetts, and Wisconsin. Within this range, individual compensation is determined based on a variety of factors, including but not limited to job‑related skills, experience, and education. This range may also be adjusted based on geographic location and market conditions. In addition to base salary, total compensation may include bonuses, incentive plans, and a comprehensive benefits package.