Partner Success Manager, Retail Media, AMS

What you do

• Strengthen existing and create new relationships with leading retail ecommerce players in North America
• Lead implementation and onboarding for new retailers and placements.
• Manage existing relationships; ensure client retention/satisfaction, grow inventory, and yield, and increase adoption and penetration of new products
• Run thoughtful, data driven Quarterly Business Reviews
• Analyzing program performance and client needs to optimize delivery of services and solutions
• Responding to and resolving time-sensitive client issues while developing meaningful client relationships
• Understand client needs to create custom workflow and process
• Spearhead the development of and dialogue around complex, custom solutions for clients with assistance from Technical Solutions, Analytics and Product teams
• Partner with a broad range of internal teams (marketing, legal, brand sales, products, R&D, Technical Solutions) to support sales efforts
• Serving as an internal voice of the client; gathering and documenting business needs

• 5+ years digital media experience, ideally highly familiar with online performance advertising, ad tech, and/or ecommerce
• Passionate about technology, new media and how Criteo can define new boundaries in the online advertising industry
• Strong written and verbal communications skills
• Flexibility to think on your feet and experience developing creative customer solutions
• Self-motivator with strong work ethic and the ability to multitask
• Organized with outstanding attention to detail and ability to project manage complex integrations
• Strong analytical skills, with ability to identify business opportunities/issues, design appropriate tests/analysis, and execute/optimize based on results.
• Experience with statistical analysis a plus
• Demonstrable knowledge of the online advertising industry and retail environment
• Ability to work in a fast-moving company and industry
• A team player with an entrepreneurial attitude and strong will to succeed
• Have a can-do positive attitude and the willingness to roll up sleeves and get your hands dirty with a small team environment.

• Ways of working – Our hybrid model blends home with in-office experiences, making space for both.
• Grow with us – Learning, mentorship & career development programs.
• Your wellbeing matters – Health benefits, wellness perks & mental health support.
• A team that cares – Diverse, inclusive, and globally connected.
• Fair pay & perks – Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level.

Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.

For employees based in the US, certain roles at Criteo are eligible for additional rewards, including quarterly or annual bonus and restricted stock units. US-based employees receive access to healthcare, dental, and vision insurance, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, family forming and wellness benefits, Flexible Work financial support, learning opportunities, and a robust annual leave plan including volunteer time off and summer vacation days.

Salary: $100,000 - $130,000 per year.