Lead Sales Operations Analyst

Overview

At Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.

• Transform complex data into actionable strategies that empower Sales leadership and improve team performance.
• Data Analysis & Strategy:
  Identify business challenges and opportunities through data analysis, deliver strategic and tactical recommendations, and leverage AI tools and automation to accelerate insights.
• Evolve problem‑solving frameworks, develop and test hypotheses, lead implementation of scalable solutions, define success metrics and monitoring plans.
• Demonstrate deep curiosity about emerging AI capabilities and continuously evaluate and integrate AI‑powered tools and workflows to improve operational efficiency, analytical rigor, and cross‑functional collaboration.
• Reporting & Performance:
  Own reporting and analysis of sales pipeline, bookings, headcount, and productivity; identify trends and opportunities for growth; conduct monthly and quarterly analysis to track sales quota achievement; drive health of business through monitoring and key insights.
• Planning & Process Improvement:
  Provide analytical and administrative support for the annual planning process, support design and implementation of sales territory strategy; manage escalations and act as key cross‑functional point of contact; support various strategic sales operations projects.
• Leverage AI in Automation, Workflow Enablement, and build AI‑powered agents to eliminate manual work and improve efficiency.

• Bachelor’s degree in math, physics, data science, or another STEM‑related field.
• At least 6 years of analytical experience with a proven track record of transforming Sales or Financial Data into actionable strategies.
• High proficiency in Google Sheets / Microsoft Excel and other data systems such as Salesforce.
• Experience leveraging AI in Automation, Workflow Enablement, and building AI‑powered agents.
• Passion for analytics and experience in a Sales Operations or FP&A Analytics role.
• Strong process development and writing experience.
• Experience with reporting platforms such as Tableau or Looker is preferred.
• High motivation, quick thinking, ability to work independently and as part of a team.
• Highly organized, detail‑oriented, and methodical approach to problem‑solving.
• Willingness to jump in and assist in a variety of projects in a high‑energy setting.

The base salary range per provided represents a good faith and reasonable estimate of the range at the time of posting.
Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources.

Tools and Resources:
Training and Development. During onboarding, we focus on equipping new hires with the skills and knowledge for success through department‑specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First‑Friend program widely utilized resources for new hires.

Growth Opportunities: A diverse array of development opportunities, including a leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills‑based training, and tuition…