Associate Operations Analyst

Company Description

Profitero+ is the leading digital commerce company, trusted by more than 4,000 brands worldwide. We help brands break down silos and turn data into decisive action through intelligence‑driven, end‑to‑end solutions that unify media, content, operations and strategy. Powered by advanced AI, robust digital shelf analytics across 1,400+ retailers in 70 countries and unmatched expertise from digital commerce specialists in 15 global hubs, our integrated solutions help brands accelerate profitable growth.

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Profitero is the leading digital commerce analytics platform, helping the world's biggest CPG brands win on the digital shelf. We track what shoppers see and buy across more than a thousand retailers in 70 countries and turn that data into decisions… and we are looking for an Associate, Commercial Operations to help us make that happen!

As a part of our Commercial Operations team, you will support some of our most strategically important client relationships. You'll partner closely with internal cross‑functional data acquisition, data quality, and account management teams as well as client partners themselves to ensure the quality and accuracy of our client's product data, information, and categorization within Amazon and other digital retail media ecosystems.

You’ll receive spreadsheets containing large volumes of structured product data and sales information and help to make sense of that information using AI tools, Python scripts, and good old‑fashioned Excel functions and formulas. You’ll monitor our existing SLAs and review reporting to ensure that we can identify and proactively address any potential issues.

Note that this isn’t a strategy or insights role – this is about data attribution and governance. Maximizing the quality and cleanliness of the data that we have, understanding what data we don’t have, and objectively interpreting that data to ensure that our strategy and analytics teams (and our clients!) have the best, most accurate, and highest‑quality information possible in order to be able to develop meaningful and actionable insights, recommendations, and strategies using that data.

This is also not a role where you'll spend your days making decks. You'll be in the data, coordinating across teams, tracking commitments, and making sure our largest clients get what they signed up for.

So why choose this role?

• Front‑row seat to how enterprise data analytics partnerships actually work 'll analyze documentation to enhance an AI‑built python script, investigate data discrepancies for a major global brand’s Amazon sales, prepare a governance scorecard for a bi‑monthly global operating committee, and coordinate with engineering teams to pinpoint problems that require fast, adaptive work to solve.
• Work at the intersection of operations and data quality when both are high‑stakes for Profitero. Our enterprise clients hold us to demanding SLAs with financial consequences for non‑compliance.

PLEASE NOTE:

There are no specific geographical requirements for this role; highly qualified candidates from any U.S.–based location who are willing to work an ET/CT schedule will be considered and are encouraged to apply. Candidates who are local or commutable to a market where Profitero has an office will be expected to work in a hybrid capacity with anticipated onsite engagement an average of 3‑4 days per week.

ALSO

NOTE:

We are not able to provide sponsorship support for this role now or in the future. No third‑party staffing agencies, please.

• Data Attribution & Quality Engineering
  • Making client data better, not just flagging when it’s wrong, but doing the hands‑on work to fix it.
  • Investigate item‑level accuracy issues, trace them to root cause, and use Excel, Python, and AI‑assisted workflows to clean, reclassify, and validate product attributes at scale.
  • Translate evolving client category standards and naming conventions into structured data rules that can be applied systematically, building attribution that is more accurate and durable over time.
• SLA Monitoring & Compliance Tracking
  • Ensure we see issues before our clients do by monitoring data…