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Senior Salesforce Business Analyst - Lead & Elevate CRM

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Cengage
Full Time position
Listed on 2026-07-18
Job specializations:
  • Business
    CRM System
Salary/Wage Range or Industry Benchmark: 101900 - 163000 USD Yearly USD 101900.00 163000.00 YEAR
Job Description & How to Apply Below

Cengage is seeking a Principal Business Analyst to lead and optimize Salesforce Sales & Service Cloud environments, collaborating with cross‑functional teams to translate complex business needs into technical solutions.

The ideal candidate brings at least 10 years of Salesforce CRM experience, a proven senior‑level analyst track record, strong analytical and communication skills, and the ability to work independently to deliver world‑class outcomes.

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Position Requirements
10+ Years work experience
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