Sr Manager, Technical Product Operations – Education

Sr. Manager, Technical Product Operations

Autodesk Education is at a pivotal moment in scaling its global impact — reaching millions of students and institutions worldwide. To fully realize this opportunity, we need to ensure that our go-to-market strategy translates into consistent, high-quality execution across every region and customer touchpoint.

We're looking for a strategic and execution-oriented Sr. Manager, Technical Product Operations to help scale and optimize our global Education business. This role sits at the intersection of business strategy, systems, process design, and operational excellence. You'll partner across Product, Platform, Operations, Legal, Trust and Customer Technical Success teams to improve efficiency, drive scalable growth and enable high-performing go-to-market operations programs worldwide.

This is an opportunity for someone who thrives in fast-moving environments, enjoys solving complex operational challenges, and wants to make a measurable impact on how a global business operates and grows.

• Lead and develop a high-performing Product Operations team supporting our Education business globally
• Drive operational excellence across critical business functions including:
• New product and offering introductions
• Licensing, entitlement and product access
• Customer verification and fulfilment workflows
• Sales enablement and process optimization
• Data governance and reporting
• Lead multiple high-impact initiatives simultaneously while balancing strategic planning with hands-on execution
• Build strong relationships across global and regional teams to drive alignment and successful change management
• Identify operational bottlenecks and design scalable solutions that improve efficiency, visibility, and customer experience
• Partner closely with cross-functional stakeholders to align systems, tools, and processes with strategic business priorities
• Optimize processes, workflows, and tooling to improve productivity and adoption across global teams
• Serve as a key operational leader for planning cycles, business reviews, and strategic initiatives
• Translate data into actionable insights by analyzing trends, developing hypotheses, and recommending improvements

• Proven experience in Product Operations, Product Management, Technical Program Management or Business Operations within a technology or software company
• Minimum of 5years people management experience
• Strong analytical and problem-solving skills with experience using data to influence decisions and drive operational improvements
• Demonstrated success leading cross-functional initiatives in complex, matrixed organizations
• Experience improving business processes, scaling operational workflows, and implementing operational best practices
• Strong program and project management capabilities with the ability to prioritize effectively in fast-paced environments
• Excellent communication and stakeholder management skills, including experience presenting to leadership teams
• A systems mindset with the ability to connect strategy, process, tooling, and execution
• Comfort navigating ambiguity and driving clarity across teams and initiatives

• You combine strategic thinking with operational rigor
• You enjoy building scalable systems and processes that improve how teams work
• You're highly collaborative and influence effectively across functions and levels
• You are energized by solving ambiguous operational problems with data-driven solutions
• You balance attention to detail with the ability to move quickly and drive outcomes
• You care deeply about operational excellence and customer impact

You'll have the opportunity to shape and scale operational programs that directly influence business performance at a global level. This role offers broad exposure across the organization, meaningful ownership, and the chance to help transform how we deliver value to customers through operational innovation and execution excellence.

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