Client Success Lead - Retirement Services; Hybrid Boston
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-07-19
Listing for:
Manulife Insurance Malaysia
Full Time
position Listed on 2026-07-19
Job specializations:
-
Business
Office Administrator/ Coordinator, Business Administration
Job Description & How to Apply Below
Manulife/John Hancock in Boston offers a hybrid role focused on delivering high-level client service for retirement products. You will handle inquiries from clients and advisors, perform plan-level administrative tasks, and provide operations support while using multiple administration systems to address complex issues.
The position emphasizes strong communication, relationship-building, attention to detail, and the ability to drive continuous improvement across processes.
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