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Strategic Enterprise CSM — Drive ROI & Expansion

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: CoLab
Full Time position
Listed on 2026-07-22
Job specializations:
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below

CoLab in Boston is seeking a Strategic Customer Success Manager to lead the post-sale journey for global enterprise customers, driving business transformation, adoption, and measurable ROI. You will work with Sales and Customer Engineering Advisors to maximize value, while aligning executives and planning success initiatives.

In-person engagement is a key success factor; travel up to 25% is expected to strengthen relationships and outcomes across Fortune 1000 accounts.

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